Bonjour,
Quelqu'un aurait-il une explication et une solution à arrêt intempestif de mon MacBook Pro.
Tout à coup lécran devient noir pour un message d'alerte me prévenant d'un problème (écran gris). Puis redémarrage.
Merci de votre réponse.
Le détail du message qui m'est proposé d'envoyer est le suivant :
Mon Jun 23 00:26:30 2014
panic(cpu 6 caller 0xffffff802c8dbf5e): Kernel trap at 0xffffff802c8a85b3, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002f31c000, CR4: 0x00000000001606e0
RAX: 0x0000000000000080, RBX: 0x0000000000000000, RCX: 0xffffff802ced0320, RDX: 0xffffff802ced01c0
RSP: 0xffffff821878bc70, RBP: 0xffffff821878bd80, RSI: 0xffffff803693aec0, RDI: 0xffffff802ced01c0
R8: 0x0000000000000000, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff802c82fe70
R12: 0xffffff802ced0360, R13: 0x00000000003de091, R14: 0x0000000000000001, R15: 0x0000000000000004
RFL: 0x0000000000010202, RIP: 0xffffff802c8a85b3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff821878b900 : 0xffffff802c822fa9
0xffffff821878b980 : 0xffffff802c8dbf5e
0xffffff821878bb50 : 0xffffff802c8f3456
0xffffff821878bb70 : 0xffffff802c8a85b3
0xffffff821878bd80 : 0xffffff802cc80f20
0xffffff821878bef0 : 0xffffff802cce1aaf
0xffffff821878bf00 : 0xffffff802cc9b40c
0xffffff821878bf20 : 0xffffff802c84a23a
0xffffff821878bfb0 : 0xffffff802c8d7127
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000002c600000
Kernel text base: 0xffffff802c800000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 105768629943
last loaded kext at 38586355206: com.kaspersky.kext.mark.1.0.5 1.0.5 (addr 0xffffff7faec9b000, size 12288)
loaded kexts:
com.kaspersky.kext.mark.1.0.5 1.0.5
com.kaspersky.kext.kimul.44 44
org.pqrs.driver.KeyRemap4MacBook 9.3.0
com.parallels.virtualsound 1.0.27 27
com.kaspersky.nke 1.6.3a13
com.kaspersky.kext.klif 3.0.3a40
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleGraphicsDevicePolicy 3.5.26
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2
com.apple.GeForce 8.2.6
com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1
com.apple.driver.AppleHDA 2.6.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.2.6
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleLPC 1.7.0
com.apple.nvidia.NVDAStartup 8.2.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleIntelFramebufferCapri 8.2.6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOSurface 91.1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD SD512E, 500,28 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Quelqu'un aurait-il une explication et une solution à arrêt intempestif de mon MacBook Pro.
Tout à coup lécran devient noir pour un message d'alerte me prévenant d'un problème (écran gris). Puis redémarrage.
Merci de votre réponse.
Le détail du message qui m'est proposé d'envoyer est le suivant :
Mon Jun 23 00:26:30 2014
panic(cpu 6 caller 0xffffff802c8dbf5e): Kernel trap at 0xffffff802c8a85b3, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002f31c000, CR4: 0x00000000001606e0
RAX: 0x0000000000000080, RBX: 0x0000000000000000, RCX: 0xffffff802ced0320, RDX: 0xffffff802ced01c0
RSP: 0xffffff821878bc70, RBP: 0xffffff821878bd80, RSI: 0xffffff803693aec0, RDI: 0xffffff802ced01c0
R8: 0x0000000000000000, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff802c82fe70
R12: 0xffffff802ced0360, R13: 0x00000000003de091, R14: 0x0000000000000001, R15: 0x0000000000000004
RFL: 0x0000000000010202, RIP: 0xffffff802c8a85b3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff821878b900 : 0xffffff802c822fa9
0xffffff821878b980 : 0xffffff802c8dbf5e
0xffffff821878bb50 : 0xffffff802c8f3456
0xffffff821878bb70 : 0xffffff802c8a85b3
0xffffff821878bd80 : 0xffffff802cc80f20
0xffffff821878bef0 : 0xffffff802cce1aaf
0xffffff821878bf00 : 0xffffff802cc9b40c
0xffffff821878bf20 : 0xffffff802c84a23a
0xffffff821878bfb0 : 0xffffff802c8d7127
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000002c600000
Kernel text base: 0xffffff802c800000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 105768629943
last loaded kext at 38586355206: com.kaspersky.kext.mark.1.0.5 1.0.5 (addr 0xffffff7faec9b000, size 12288)
loaded kexts:
com.kaspersky.kext.mark.1.0.5 1.0.5
com.kaspersky.kext.kimul.44 44
org.pqrs.driver.KeyRemap4MacBook 9.3.0
com.parallels.virtualsound 1.0.27 27
com.kaspersky.nke 1.6.3a13
com.kaspersky.kext.klif 3.0.3a40
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleGraphicsDevicePolicy 3.5.26
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2
com.apple.GeForce 8.2.6
com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1
com.apple.driver.AppleHDA 2.6.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.2.6
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleLPC 1.7.0
com.apple.nvidia.NVDAStartup 8.2.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleIntelFramebufferCapri 8.2.6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOSurface 91.1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD SD512E, 500,28 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
