macOS Big Sur Crash et redémarrage MacBook Pro 16" 2019

leo.srds

Nouveau membre
3 Mai 2017
4
0
31
Bonjour à tous,

Depuis un moment maintenant (je dirais 2/3 mois), mon Macbook Pro 16" I9 1To 16Go RAM 2019 redémarre parfois tout seul lorsqu'il est en veille.
J'ai un message m'indiquant qu'il a redémarrer à cause d'un problème. J'ai appelé Apple, il m'ont fait faire une reset NVRAM mais ça n'a rien changé. Je suis sous Big Sur 11.2.

Quelqu'un a déjà été confronté à ça ?

Merci !

Voici le rapport :

Bloc de code:
Panic2panic(cpu 6 caller 0xffffff8006ebf5a4): "Zone element 0xffffff936eb76000 was modified after free for zone kext.kalloc.4096: " "Expected element to be cleared"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-7195.81.3/osfmk/kern/zalloc.c:1963
Backtrace (CPU 6), Frame : Return Address
0xffffffb0c9fead80 : 0xffffff80066bab4d
0xffffffb0c9feadd0 : 0xffffff80067fd7e3
0xffffffb0c9feae10 : 0xffffff80067ede1a
0xffffffb0c9feae60 : 0xffffff800665fa2f
0xffffffb0c9feae80 : 0xffffff80066ba3ed
0xffffffb0c9feafa0 : 0xffffff80066ba6d8
0xffffffb0c9feb010 : 0xffffff8006ebef9a
0xffffffb0c9feb080 : 0xffffff8006ebf5a4
0xffffffb0c9feb090 : 0xffffff80067163aa
0xffffffb0c9feb0c0 : 0xffffff80067175d2
0xffffffb0c9feb140 : 0xffffff80066c8fc4
0xffffffb0c9feb190 : 0xffffff80066c9c5d
0xffffffb0c9feb1b0 : 0xffffff8009712714
0xffffffb0c9feb1d0 : 0xffffff80096d1324
0xffffffb0c9feb550 : 0xffffff80096cb85b
0xffffffb0c9feb5b0 : 0xffffff800697ef09
0xffffffb0c9feb620 : 0xffffff8006972646
0xffffffb0c9feb920 : 0xffffff8006eb1ac9
0xffffffb0c9feb9c0 : 0xffffff8009616b21
0xffffffb0c9feba20 : 0xffffff80096157e9
0xffffffb0c9febae0 : 0xffffff8006ea7100
0xffffffb0c9febb40 : 0xffffff8006946f87
0xffffffb0c9febbd0 : 0xffffff800696e4e0
0xffffffb0c9febca0 : 0xffffff8006954988
0xffffffb0c9febef0 : 0xffffff8006955531
0xffffffb0c9febf40 : 0xffffff8006d698cb
0xffffffb0c9febfa0 : 0xffffff80066601f6
      Kernel Extensions in backtrace:
         com.apple.security.quarantine(4.0)[1C99CAC8-F001-3CEE-92E1-BB2CFC5A4D8F]@0xffffff8009611000->0xffffff8009618fff
            dependency: com.apple.kext.AppleMatch(1.0.0d1)[82D16ED7-54AB-3562-9ABF-05E96C622BF6]@0xffffff8007bfd000->0xffffff8007bfffff
            dependency: com.apple.security.sandbox(300.0)[2BC91DC8-F0AF-3762-B99A-53A1CF504978]@0xffffff800961a000->0xffffff800965dfff
         com.apple.filesystems.apfs(1677.81.1)[DB8F6842-2D8F-3535-8352-54EBDD26900F]@0xffffff8009676000->0xffffff80097d8fff
            dependency: com.apple.driver.AppleEFINVRAM(2.1)[D6C13E44-3657-3F40-99E4-355DAA82202E]@0xffffff8007a5a000->0xffffff8007a63fff
            dependency: com.apple.driver.AppleEffaceableStorage(1.0)[CE527E76-F27F-33BD-933A-ED837F559A6D]@0xffffff8007a6d000->0xffffff8007a72fff
            dependency: com.apple.iokit.CoreAnalyticsFamily(1)[CB8BC944-2B59-355C-A5D6-05FE908EBF67]@0xffffff8007ea9000->0xffffff8007eaffff
            dependency: com.apple.iokit.IOStorageFamily(2.1)[B5300908-BF34-3D47-8776-FB154A6DEE4C]@0xffffff800913f000->0xffffff8009150fff
            dependency: com.apple.kec.corecrypto(11.1)[E009770B-BAFB-3BF9-B176-D6B4CC96DF5F]@0xffffff8009806000->0xffffff8009896fff
            dependency: com.apple.security.AppleImage4(3.0.0)[FEF23A80-F512-320D-AA87-772F194AB11C]@0xffffff8007acf000->0xffffff8007adefff

Process name corresponding to current thread: Google Chrome
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev chunklist-security-epoch=0 -chunklist-no-rev2-dev

Mac OS version:
20D64

Kernel version:
Darwin Kernel Version 20.3.0: Thu Jan 21 00:07:06 PST 2021; root:xnu-7195.81.3~1/RELEASE_X86_64
Kernel UUID: C86236B2-4976-3542-80CA-74A6B8B4BA03
KernelCache slide: 0x0000000006400000
KernelCache base:  0xffffff8006600000
Kernel slide:      0x0000000006410000
Kernel text base:  0xffffff8006610000
__HIB  text base: 0xffffff8006500000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NO
Hibernation exit count: 6

System uptime in nanoseconds: 105513193093805
Last Sleep:           absolute           base_tsc          base_nano
  Uptime  : 0x00005ff6b464bd36
  Sleep   : 0x00005fe58f28e403 0x0000bd0b73c9badc 0x00005fda3ece3233
  Wake    : 0x00005fe5c14f086d 0x0000bd260813437a 0x00005fe5a08bbbba
last started kext at 105398679518423: >usb.cdc.acm    5.0.0 (addr 0xffffff7fa6b0b000, size 8192)
last stopped kext at 101268182393725: >usb.!UUserHCI    1 (addr 0xffffff7fa6f9d000, size 102400)
loaded kexts:
[QUOTE]
usb.!UUserHCI    1
AudioAUUC    1.70
usb.!UHostBillboardDevice    1.0
[/QUOTE]
@filesystems.smbfs    3.4.1
[QUOTE]
!ATopCaseHIDEventDriver    4030.5
!AHIDALSService    1
AGPM    119
!APlatformEnabler    2.7.0d0
X86PlatformShim    1.0.0
[/QUOTE]
@filesystems.autofs    3.0
@fileutil    20.036.15
@kext.AMDRadeonX6000    4.0.2
@kext.AMDRadeonServiceManager    4.0.2
[QUOTE]
!AUpstreamUserClient    3.6.8
!AGraphicsDevicePolicy    6.2.2
!A!IKBLGraphics    16.0.1
[/QUOTE]
@AGDCPluginDisplayMetrics    6.2.2
[QUOTE]
!AMuxControl2    6.2.2
pmtelemetry    1
LuaHardwareAccess    1.0.16
[/QUOTE]
|IOUserEthernet    1.0.1
|IO!BSerialManager    8.0.3d9
@Dont_Steal_Mac_OS_X    7.0.0
[QUOTE]
!AHV    1
!ADiskImages2    1
!A!ISlowAdaptiveClocking    4.0.0
BridgeAudioCommunication    100.2
!AAVEBridge    6.1
!AGFXHDA    100.1.431
!A!ICFLGraphicsFramebuffer    16.0.1
AGDCBacklightControl    6.2.2
!AThunderboltIP    4.0.3
!ABridgeAudio!C    100.2
!AMCCSControl    1.14
!A!IPCHPMC    2.0.1
BCMWLANFirmware4378.Hashstore    1
BCMWLANFirmware4377.Hashstore    1
BCMWLANFirmware4364.Hashstore    1
BCMWLANFirmware4355.Hashstore    1
!ABCMWLANBusInterfacePCIeMac    1
[/QUOTE]
@filesystems.tmpfs    1
@filesystems.hfs.kext    556.60.1
@BootCache    40
@!AFSCompression.!AFSCompressionTypeZlib    1.0.0
@!AFSCompression.!AFSCompressionTypeDataless    1.0.0d1
@filesystems.apfs    1677.81.1
@private.KextAudit    1.0
[QUOTE]
!ASmartBatteryManager    161.0.0
!AACPIButtons    6.1
!ASMBIOS    2.1
!AACPIEC    6.1
!AAPIC    1.7
[/QUOTE]
@!ASystemPolicy    2.0.0
@nke.applicationfirewall    310
|IOKitRegistryCompatibility    1
|EndpointSecurity    1
[QUOTE]
usb.cdc.acm    5.0.0
usb.serial    6.0.0
usb.cdc.ecm    5.0.0
usb.IOUSBHostHIDDevice    1.2
!UAudio    401.4
usb.!UHub    1.2
!AHS!BDriver    4030.5
IO!BHIDDriver    8.0.3d9
!AActuatorDriver    4400.28
!AMultitouchDriver    4400.28
!AInputDeviceSupport    4400.35
!AHIDKeyboard    223
[/QUOTE]
@kext.triggers    1.0
[QUOTE]
!AGraphicsControl    6.2.2
[/QUOTE]
|IOAVB!F    930.1
@!AGPUWrangler    6.2.2
|IOSlowAdaptiveClocking!F    1.0.0
|IO!BHost!CUARTTransport    8.0.3d9
|IO!BHost!CTransport    8.0.3d9
[QUOTE]
X86PlatformPlugin    1.0.0
[/QUOTE]
@kext.AMDRadeonX6100HWLibs    1.0
|IOAccelerator!F2    439.52
@plugin.IOgPTPPlugin    900.11
|IOEthernetAVB!C    1.1.0
[QUOTE]
!A!ILpssUARTv1    3.0.60
!A!ILpssUARTCommon    3.0.60
!AOnboardSerial    1.0
[/QUOTE]
|IOAudio!F    300.6.1
@vecLib.kext    1.2.0
@kext.AMDRadeonX6000Framebuffer    4.0.2
@kext.AMDSupport    4.0.2
@!AGraphicsDeviceControl    6.2.2
[QUOTE]
!ABacklightExpert    1.1.0
[/QUOTE]
|IONDRVSupport    585
[QUOTE]
!ASMBus!C    1.0.18d1
[/QUOTE]
@kext.AMDRadeonX6000HWServices    4.0.2
|IOGraphics!F    585
[QUOTE]
IOPlatformPlugin!F    6.0.0d8
usb.cdc.ncm    5.0.0
usb.cdc    5.0.0
usb.networking    5.0.0
usb.!UHostCompositeDevice    1.2
!ABCMWLANCoreMac    1.0.0
[/QUOTE]
|IOSerial!F    11
|IO80211!FV2    1200.12.2b1
[QUOTE]
IOImageLoader    1.0.0
corecapture    1.0.4
!AThunderboltPCIDownAdapter    4.1.1
!AThunderboltDPInAdapter    8.1.4
!AThunderboltDPAdapter!F    8.1.4
!AHPM    3.4.4
!A!ILpssI2C!C    3.0.60
!A!ILpssI2C    3.0.60
!A!ILpssDmac    3.0.60
!ABSDKextStarter    3
[/QUOTE]
|IOSurface    289.3
|IOSkywalk!F    1
[QUOTE]
mDNSOffloadUserClient    1.0.1b8
[/QUOTE]
@filesystems.hfs.encodings.kext    1
[QUOTE]
usb.!UVHCIBCE    1.2
usb.!UVHCICommonBCE    1.0
usb.!UVHCI    1.2
usb.!UVHCICommon    1.0
!AEffaceableNOR    1.0
[/QUOTE]
|IOBufferCopy!C    1.1.0
|IOBufferCopyEngine!F    1
|IONVMe!F    2.1.0
[QUOTE]
!AThunderboltNHI    7.2.8
[/QUOTE]
|IOThunderbolt!F    9.3.2
|IOUSB!F    900.4.2
[QUOTE]
usb.!UXHCIPCI    1.2
usb.!UXHCI    1.2
!AEFINVRAM    2.1
!AEFIRuntime    2.1
!ASMCRTC    1.0
[/QUOTE]
|IOSMBus!F    1.1
|IOHID!F    2.0.0
$!AImage4    3.0.0
|IOTimeSync!F    900.11
|IONetworking!F    3.4
[QUOTE]
DiskImages    493.0.0
[/QUOTE]
|IO!B!F    8.0.3d9
|IOReport!F    47
|IO!BPacketLogger    8.0.3d9
$quarantine    4
$sandbox    300.0
@kext.!AMatch    1.0.0d1
|CoreAnalytics!F    1
[QUOTE]
!ASSE    1.0
!AKeyStore    2
!UTDM    511.60.2
[/QUOTE]
|IOUSBMass!SDriver    184.40.6
|IOSCSIBlockCommandsDevice    436.40.6
|IO!S!F    2.1
|IOSCSIArchitectureModel!F    436.40.6
[QUOTE]
!AMobileFileIntegrity    1.0.5
[/QUOTE]
@kext.CoreTrust    1
[QUOTE]
!AFDEKeyStore    28.30
!AEffaceable!S    1.0
!ACredentialManager    1.0
KernelRelayHost    1
[/QUOTE]
|IOUSBHost!F    1.2
[QUOTE]
!UHostMergeProperties    1.2
usb.!UCommon    1.0
!ABusPower!C    1.0
!ASEPManager    1.0.1
IOSlaveProcessor    1
!AACPIPlatform    6.1
!ASMC    3.1.9
[/QUOTE]
|IOPCI!F    2.9
|IOACPI!F    1.4
[QUOTE]
watchdog    1
[/QUOTE]
@kec.pthread    1
@kec.corecrypto    11.1
@kec.Libm    1
 
Dernière édition par un modérateur:

leo.srds

Nouveau membre
3 Mai 2017
4
0
31
Bonjour et merci pour ta réponse.
J'ai oublié de préciser que j'avais déjà ce problème sous Catalina, j'ai fait la mise à jour Big Sur en espérant que ça règle le problème mais ça n'a pas été le cas.
Je fais la mise à jour vers 11.2.3 de ce pas mais j'ai peu d'espoir que ça change quelque chose...
 

izel mor

penn ar bed
4 Juin 2020
1 079
113
35
Une simple idée en observant les points d'éventuels blocages et le last stop pour les kext.
last started kext at 105398679518423: >usb.cdc.acm 5.0.0 (addr 0xffffff7fa6b0b000, size 8192)
last stopped kext at 101268182393725: >usb.!UUserHCI 1 (addr 0xffffff7fa6f9d000, size 102400)
loaded kexts:
usb.!UUserHCI 1
AudioAUUC 1.70