EtreCheck version: 3.4.6 (460)
Report generated 2017-12-05 12:39:07
Download EtreCheck from https://etrecheck.com
Runtime: 1:51
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
iTunes lags on internal display
Green screen when switching off or restarting the laptop
Fans are turning at a high speed after logging in
Hardware Information: ⓘ
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro14,1
1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB LPDDR3 2133 MHz ok
BANK 1/DIMM0
8 GB LPDDR3 2133 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: Unknown
Battery: Health = Normal - Cycle count = 10
iCloud Quota: 1.57 GB available
Video Information: ⓘ
Intel Iris Plus Graphics 640 - VRAM: 1536 MB
EX231W 1920 x 1080 @ 60 Hz
LG ULTRAWIDE 3440 x 1440 @ 60 Hz
Disk Information: ⓘ
APPLE SSD AP0512J disk0: (500.28 GB) (Solid State - TRIM: Yes)
(disk0s1) <not mounted> [EFI]: 315 MB
(disk0s2) <not mounted> [APFS Container]: 499.96 GB
USB Information: ⓘ
USB30Bus
hub_device
Generic 4-Port USB 2.0 Hub
Logitech USB-PS/2 Optical Mouse
Logitech BRIO
Realtek USB 10/100/1000 LAN
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Texas Instruments Inc. Texas Instruments USB Billboard Device
USB31Bus
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) / [Startup]: 499.96 GB (424.23 GB free)
Physical disk: disk0s2 499.96 GB (424.23 GB free)
(disk1s2) <not mounted> [Preboot]: 499.96 GB
Physical disk: disk0s2 499.96 GB
(disk1s3) <not mounted> [Recovery]: 499.96 GB
Physical disk: disk0s2 499.96 GB
(disk1s4) /private/var/vm [VM]: 499.96 GB
Physical disk: disk0s2 499.96 GB
System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: about 4 hours
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hypervisor (13.2.0 43213 - SDK 10.9) [Lookup]
[loaded] com.parallels.kext.netbridge (13.2.0 43213 - SDK 10.9) [Lookup]
[loaded] com.parallels.kext.usbconnect (13.2.0 43213 - SDK 10.9) [Lookup]
[loaded] com.parallels.kext.vnic (13.2.0 43213 - SDK 10.9) [Lookup]
/Applications/zoom.us.app
[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 170 Apple tasks
[running] 109 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 182 Apple tasks
[running] 110 Apple tasks
Launch Agents: ⓘ
[running] com.ecamm.iglasses3agent.plist (? 8a6f592c 5b6aa7e7 - installed 2017-10-30) [Lookup]
[running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (? 1d61e789 d066f2d5 - installed 2017-11-20) [Lookup]
[not loaded] com.logitech.vc.LogiVCCoreService.plist (Logitech Inc. - installed 2017-12-05) [Lookup]
Launch Daemons: ⓘ
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-12-03)
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-27) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10) [Lookup]
[loaded] com.nordvpn.NordVPN.Helper.plist (TEFINKOM & CO S.A - installed 2017-11-20) [Lookup]
User Launch Agents: ⓘ
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-10-27) [Lookup]
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-12-05) [Lookup]
User Login Items: ⓘ
SmoothScroll Application - Hidden
(/Applications/SmoothScroll.app)
NativeDisplayBrightness Application - Hidden
(/Applications/NativeDisplayBrightness.app)
ScanSnap Manager Application
(/Applications/ScanSnap/ScanSnap Manager.app)
Dropbox Application
(/Applications/Dropbox.app)
Background Replace Application - Hidden
(/Applications/Camera Settings.app/Contents/HelperApp/Background Replace.app)
Internet Plug-ins: ⓘ
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
User internet Plug-ins: ⓘ
ZoomUsPlugIn: 4.1.11049.1024 (installed 2017-11-01) [Lookup]
Safari Extensions: ⓘ
[enabled] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-10-27)
Audio Plug-ins: ⓘ
EcammAudioLoader: 1.0.4 (installed 2017-11-24) [Lookup]
CallRecorder: v2.7.2 (installed 2017-11-24) [Lookup]
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.96 GB Disk used: 75.73 GB
Destinations:
HDD500 [Local]
Total size: 499.76 GB
Total number of backups: 3
Oldest backup: 01/12/2017, 08:41
Last backup: 03/12/2017, 16:31
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 75.73 GB X 3)
Top Processes by CPU: ⓘ
9% WindowServer
2% kernel_task
2% com.apple.WebKit.WebContent
2% prl_vm_app
2% coreaudiod
Top Processes by Memory: ⓘ
2.49 GB prl_vm_app
1.17 GB kernel_task
387 MB com.apple.WebKit.WebContent
372 MB com.apple.WebKit.WebContent
316 MB Microsoft Outlook
Top Processes by Network Use: ⓘ
Input Output Process name
7 MB 377 KB com.apple.WebKit.Networking
494 KB 671 KB Dropbox
956 KB 30 KB CalendarAgent
453 KB 47 KB mDNSResponder
26 KB 21 KB WhatsApp
Top Processes by Energy Use: ⓘ
27.16 prl_vm_app
9.58 WindowServer
5.60 com.apple.WebKit.WebContent
1.90 coreaudiod
Virtual Memory Information: ⓘ
2.60 GB Available RAM
65 MB Free RAM
13.40 GB Used RAM
2.54 GB Cached files
100 MB Swap Used
Software installs (last 30 days): ⓘ
LG Screen Manager: (installed 2017-11-07)
Display Menu: 2.2.2 (installed 2017-11-10)
WhatsApp: 0.2.6969 (installed 2017-11-10)
iA Writer: 4.0.4 (installed 2017-11-14)
Letterspace: 1.7.2 (installed 2017-11-14)
Microsoft OneNote for Mac: (installed 2017-11-15)
Microsoft Word for Mac: (installed 2017-11-15)
Microsoft Excel for Mac: (installed 2017-11-15)
Microsoft PowerPoint for Mac: (installed 2017-11-15)
Microsoft Outlook for Mac: (installed 2017-11-15)
Canon IJ Printer Driver: (installed 2017-11-20)
Canon IJ Network Tool: (installed 2017-11-20)
ScanSnap: (installed 2017-11-20)
ScanSnap Online Update: (installed 2017-11-20)
ScanSnap Manager: (installed 2017-11-20)
iA Writer: 4.1 (installed 2017-11-24)
iA Writer: 4.1.1 (installed 2017-11-26)
iA Writer: 4.1.2 (installed 2017-11-27)
iA Writer: 4.1.3 (installed 2017-11-30)
ScanSnap Manager: (installed 2017-12-05)
Camera Settings: 2.2.156 (installed 2017-12-05)
Install information may not be complete.
