PROBLEME SUR ENTOURAGE

ATOM1

Membre enregistré
24 Avril 2009
3
0
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BONJOUR,

JE NE COMPRENDS PAS A CHAQUE FOIS QUE J'OUVRE ENTOURAGE J4AI UN MESSAGE QUI SURGIE TOUTES LES 10 SECONDE :MICROSOFT SYNC SERVICES A DETECTE UN PROBLEME ET DOIT ETRE FERME.
VOICI LE RAPPORT D'ERREUR :

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-04-24 23:27:15 +0200
Application Name: Microsoft Sync Services
Application Bundle ID: com.microsoft.entourage.syncservices12
Application Signature: MSS1
Application Version: 12.1.7.090302
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

# 1 0x6e756f63 in ( + 0x00000000)
# 2 0x96e5be3b in .objc_class_name_List + 0x96D53CFB (libobjc.A.dylib + 0x00009e3b)
# 3 0x9425bd87 in .objc_class_name___NSCFSet + 0x94110E47 (CoreFoundation + 0x000dfd87)
# 4 0x9425ed03 in .objc_class_name___NSCFSet + 0x94113DC3 (CoreFoundation + 0x000e2d03)
# 5 0x000070b8 in __mh_execute_header + 0x000060B8 (Microsoft Sync Services + 0x000060b8)
# 6 0x0001b93c in __mh_execute_header + 0x0001A93C (Microsoft Sync Services + 0x0001a93c)
# 7 0x0001b7cc in __mh_execute_header + 0x0001A7CC (Microsoft Sync Services + 0x0001a7cc)
# 8 0x0000c0fc in __mh_execute_header + 0x0000B0FC (Microsoft Sync Services + 0x0000b0fc)
# 9 0x0000274a in __mh_execute_header + 0x0000174A (Microsoft Sync Services + 0x0000174a)
# 10 0x00002671 in __mh_execute_header + 0x00001671 (Microsoft Sync Services + 0x00001671)

X86 Thread State:
eax: 0x00003a74 ebx: 0x94268fd1 ecx: 0x96e6864c edx:0x165e1770
edi: 0x165e1770 esi: 0x96ef221c ebp: 0xbffff7b8 esp:0xbffff76c
ss: 0x0000001f eip: 0x6e756f63 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202


Thread 1:

# 1 0x91a632e6 in _signgam + 0x918BC3C2 (libSystem.B.dylib + 0x000012e6)
# 2 0x91aeaeab in _signgam + 0x91943F87 (libSystem.B.dylib + 0x00088eab)
# 3 0x00035d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x000353e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0003546c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x00035f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x91a94095 in _signgam + 0x918ED171 (libSystem.B.dylib + 0x00032095)
# 8 0x91a93f52 in _signgam + 0x918ED02E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x91ada287 ecx: 0xb00a0a5c edx:0x91a632e6
edi: 0x000003c9 esi: 0xc29d5fa7 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x91a632e6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206


Loaded modules:

0: Microsoft Sync Services (12.1.7.090302 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/Microsoft Sync Services
1: merp: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
2: EntourageSynchronization: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/EntourageSynchronization.framework/Versions/12/EntourageSynchronization
3: Netlib: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
4: PowerPlantCore: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
5: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
6: PowerPlant: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
7: EntourageCore: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/12/EntourageCore
8: EntourageLegacy: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageLegacy
9: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
10: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
11: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
12: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
13: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
14: libz.1.dylib: /usr/lib/libz.1.dylib
15: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
16: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
17: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
18: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
19: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
20: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
21: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
22: libcups.2.dylib: /usr/lib/libcups.2.dylib
23: libffi.dylib: /usr/lib/libffi.dylib
24: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
25: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
26: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
27: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
28: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
29: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
30: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
31: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
32: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
33: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
34: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
35: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
36: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
37: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
38: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
39: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
40: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
41: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
42: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
43: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
44: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
45: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
46: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
47: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
48: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
49: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
50: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
51: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
52: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
53: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
54: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
55: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
56: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
57: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
58: libbsm.dylib: /usr/lib/libbsm.dylib
59: SyncServices: /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
60: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
61: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
62: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
63: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
64: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
65: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
66: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
67: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
68: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
69: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
70: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
71: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
72: libauto.dylib: /usr/lib/libauto.dylib
73: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
74: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
75: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
76: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
77: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
78: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
79: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
80: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
81: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
82: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
83: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
84: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
85: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib
86: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
87: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
88: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
89: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
90: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
91: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
92: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
93: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
94: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
95: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
96: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
97: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
98: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
99: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
100: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib

Operating System Information
Operating System: Mac OS X 10.5.6 (Build 9G55)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1056
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

Microsoft Application Information:
Error Reporting UUID: 8F37222A-8656-449B-9536-8A044F5B58C4
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 95

SI VOUS POUVEZ M'AIDER CELA SERAIS SYMPA CAR C'EST VRAIMENT DESAGREABLE.

EXPLIQUER MOI DANS LES DETAILLE CAR JE SUIS PAS UNE FLECHE MAIS JE ME DEBROUILLE.

MERCI CORDIALEMENT

ATOM1
 
Les applis Microchiottes sur Mac c'est de la daube… :eek:

Mail + carnet d'adresse sont amplement suffisant et ne posent pas de problèmes…

Une chose est sure c'est que pour répondre à ta demande même pas je me risquerais à utiliser Entourage sur mon Mac… :mouais:
 
JE NE COMPRENDS PAS A CHAQUE FOIS QUE J'OUVRE ENTOURAGE J4AI UN MESSAGE QUI SURGIE TOUTES LES 10 SECONDE : MICROSOFT SYNC SERVICES A DETECTE UN PROBLEME ET DOIT ETRE FERME.
Il semble aussi que tu as un souci avec la touche majuscules verrouillée ;)

Plutôt que de nous envoyer le message d'erreur in extenso (auquel on ne comprend pas grand chose, en général) explique nous plutôt les circonstances dans lesquelles cela se produit. De toute évidence un souci avec la synchronisation avec la base Truth du système (Carnet d'adresse et iCal, probablement).

Dans un premier temps, tu peux toujours commencer par désactiver la synchro (dans les préférences) pour voir venir... Et aussi regarder dans le Moniteur d'activité ce qui se passe. Vérifie aussi les manips d'entretien courantes (réparation des autorisations, ce genre)


Je ne partage pas l'avis de Dos Jones et utilise sans souci Entourage depuis très longtemps sur mes Macs sans ennuis ;)
 
BONJOUR

DANS PREFERENCES SYSTEME JE NE TROUVE PAS OU IL FAUT DESACTIVE LA SYNCHRO?

MERCI DE PRECISE MERCI DE VOTRE COMPREHENSION
 
DANS PREFERENCES SYSTEME JE NE TROUVE PAS OU IL FAUT DESACTIVE LA SYNCHRO ?
Dans les préférences d'Entourage, onglet "Service de synchronisation" décocher les trois cases.

Pour les majuscules verrouillées, c'est sur le clavier, il suffit de taper une nouvelle fois sur la touche "Majuscules verrouillées" (celle avec une flèche dont la base est coupée)
 
bonsoir,

je vous remercie, j'ai désactive et réactivé ensuite, je n'ai plus le message d'erreur. Merci des précision.

Très cordialement,

Atom1