iMac roue multicolore aux premiers démarrages

D

Deleted member 27197

Invité
Bonjour, j'ai un iMac 5K fin 2015 sous high sierra.
Tout d'abord le problème que j'ai disparait au 3ème voire 4ème démarrage.
Après quand je rallume le problème n'apparaît plus.

La première fois il me sort un sens interdit une fois sur cinq environ.
Puis je redémarre (manuellement, bouton arrière) mais il reste bloqué plusieurs minutes sur la roue qui tourne.

J'ai fait tourner Onyx (la bonne version toute récente) mais rien de changé.

Quelqu'un a une idée de quoi faire?

MERCI
Matthieu
 
Commence par faire les classique SMC et NVRAM, les liens sont dans ma signature.

Pour tenter d'y voir plus clair, installe et lance EtreCheck et dans ta réponse tu colleras le rapport...
Pour diffuser un rapport EtreCheck ou un retour de commandes via le Terminal dans les forums, dans votre réponse, un clic sur cette icône ⊞, sélectionnez les Balises </> Code, dans la fenêtre qui s’ouvrira faites un Copier/Coller du rapport, un clic sur Insérer et validez votre réponse.
Balises Code.jpg Fenêtre Code.jpg EtreCheck.jpg
 
Salut. Bon, j'ai fait le SMC et la NVRAM, rien de changé.
Je mets le code de EtreCheck ci-joint:
merci pour le décryptage!


Bloc de code:
EtreCheck version: 3.4.6 (460)
Report generated 2017-10-13 15:19:18
Download EtreCheck from https://etrecheck.com
Runtime: 3:04
Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.

Problem: Beachballing

Hardware Information: ⓘ
    iMac (Retina 5K, 27-inch, Late 2015)
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    iMac - model: iMac17,1
    1 3,2 GHz Intel Core i5 (i5-6500) CPU: 4-core
    8 GB RAM Upgradeable - [Instructions]
        BANK 0/DIMM0
            4 GB DDR3 1867 MHz ok
        BANK 0/DIMM1
            Empty  
        BANK 1/DIMM0
            4 GB DDR3 1867 MHz ok
        BANK 1/DIMM1
            Empty  
    Handoff/Airdrop2: supported
    Wireless:  en1: 802.11 a/b/g/n/ac
    iCloud Quota: 3.54 GB available

Video Information: ⓘ
    AMD Radeon R9 M390 - VRAM: 2 GB
        iMac 5120 x 2880

Disk Information: ⓘ
    APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)
    [Show SMART report]
        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB
        (disk0s2) <not mounted>  [CoreStorage Container]: 999.35 GB
        (disk0s3) <not mounted>  [Recovery]: 650 MB

    APPLE SSD AP0032H disk1: (24 GB) (Solid State - TRIM: Yes)
        (disk1s1) <not mounted>  [EFI]: 315 MB
        (disk1s2) <not mounted>  [CoreStorage Container]: 23.55 GB
        (disk1s3) <not mounted>  [Boot]: 134 MB

USB Information: ⓘ
     USB30Bus
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        Broadcom Corp. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Microsoft Microsoft Nano Transceiver 1.1

Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

Virtual disks: ⓘ
    Macintosh HD (disk2 - Journaled HFS+) /  [Startup]: 1.02 TB (594.26 GB free)
        Physical disk: disk1s2 23.55 GB Online
        Physical disk: disk0s2 999.35 GB Online

System Software: ⓘ
    macOS High Sierra  10.13 (17A365) - Time since boot: less than an hour

Gatekeeper: ⓘ
    Mac App Store and identified developers

Kernel Extensions: ⓘ
        /Library/Extensions
    [loaded]    com.globaldelight.driver.BoomDevice (1.4 - SDK 10.10) [Lookup]

        /System/Library/Extensions
    [not loaded]    com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6) [Lookup]
    [not loaded]    com.devguru.driver.SamsungComposite (1.2.55 - SDK 10.6) [Lookup]
    [loaded]    com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4) [Lookup]
    [not loaded]    com.macxdvd.driver.goodSysAudioCapture (1.0 - SDK 10.10) [Lookup]
    [not loaded]    com.nvidia.CUDA (1.1.0) [Lookup]
    [not loaded]    com.rogueamoeba.InstantOn (6.0.3 - SDK 10.6) [Lookup]
    [not loaded]    com.wacom.kext.pentablet (Pen Tablet 5.2.1-3) [Lookup]

        /System/Library/Extensions/InstantOn.kext/Contents/PlugIns
    [not loaded]    com.rogueamoeba.InstantOnCore (6.0.3 - SDK 10.6) [Lookup]

        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
    [not loaded]    com.devguru.driver.SamsungACMControl (1.2.55 - SDK 10.6) [Lookup]
    [not loaded]    com.devguru.driver.SamsungACMData (1.2.55 - SDK 10.6) [Lookup]
    [not loaded]    com.devguru.driver.SamsungMTP (1.2.55 - SDK 10.5) [Lookup]
    [not loaded]    com.devguru.driver.SamsungSerial (1.2.55 - SDK 10.6) [Lookup]

System Launch Agents: ⓘ
    [not loaded]    8 Apple tasks
    [loaded]    173 Apple tasks
    [running]    107 Apple tasks

System Launch Daemons: ⓘ
    [failed]    com.apple.airport.wps.plist (Apple, Inc. - installed 2017-09-21)
    [not loaded]    37 Apple tasks
    [loaded]    179 Apple tasks
    [running]    112 Apple tasks

Launch Agents: ⓘ
    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-06-21) [Lookup]
    [running]    com.canon.MFManager.plist (? 8a8296d7 39884a1e - installed 2014-06-05) [Lookup]
    [running]    com.ecamm.iglasses3agent.plist (? 8a6f592c 5b6aa7e7 - installed 2016-09-27) [Lookup]
    [loaded]    com.oracle.java.Java-Updater.plist (? dce5ac48 72ac4dde - installed 2017-08-03) [Lookup]
    [not loaded]    net.culater.SIMBL.Agent.plist (? 850e6250 e174462e - installed 2012-04-06) [Lookup]
    [loaded]    org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2015-10-16) [Lookup]

Launch Daemons: ⓘ
    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-06-21) [Lookup]
    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-06-21) [Lookup]
    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 c4d3b597 - installed 2017-09-26) [Lookup]
    [not loaded]    com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-29)
    [running]    com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2014-12-08) [Lookup]
    [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2015-09-21) [Lookup]
    [running]    com.eltima.ElmediaPlayer.daemon.plist (? 5fc87722 6a17dd2e - installed 2012-04-30) [Lookup]
    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-08) [Lookup]
    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2015-10-16) [Lookup]

User Launch Agents: ⓘ
    [not loaded]    com.adobe.ARM.[...].plist (? c8cc50de ef163d79 - installed 2016-07-25) [Lookup]
    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2015-10-07) [Lookup]
    [loaded]    com.divx.agent.postinstall.plist (? e4878fa f8208157 - installed 2012-03-04) [Lookup]
    [running]    com.fontstand-bv.mac.Fontstand-Agent.plist (Fontstand BV - installed 2015-05-28) [Lookup]
    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
    [loaded]    com.littleknownsoftware.MailPluginTool-Startup.plist (Little Known Software, Inc. - installed 2016-02-06) [Lookup]
    [loaded]    com.littleknownsoftware.MailPluginTool-Watcher.plist (Little Known Software, Inc. - installed 2017-10-13) [Lookup]
    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-09-29) [Lookup]
    [running]    com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 5fe0fad6 844ec710 - installed 2017-10-13) [Lookup]
    [running]    com.netputing.airprintactivator.plist (? 7be76fe0 b36766e5 - installed 2012-04-01) [Lookup]
    [loaded]    com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-09-29) [Lookup]

Internet Plug-ins: ⓘ
    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-09-01) [Lookup]
    Flash Player: 27.0.0.159 (installed 2017-10-10) [Lookup]
    OnLiveGameClientDetector: OnLiveGameClientDetector 1.0.0 (installed 2011-08-17) [Lookup]
    AdobePDFViewer: 17.012.20098 (installed 2017-09-01) [Lookup]
    JoostPlugin: 0.13.2 (installed 2007-12-26) [Lookup]
    NPVirtools: 4.0 (installed 2008-07-04) [Lookup]
    iPhotoPhotocast: 7.0 (installed 2011-11-06)
    PepperFlashPlayer: 27.0.0.159 (installed 2017-10-10) [Lookup]
    RealPlayer Plugin: Unknown (installed 2008-01-03) [Lookup]
    DirectorShockwave: 11.0.0r465 (installed 2008-08-01) [Lookup]
    QuickTime Plugin: 7.7.3 (installed 2017-09-21)
    FlashPlayer-10.6: 27.0.0.159 (installed 2017-10-10) [Lookup]
    VLC Plugin: 0.8.6d (installed 2008-02-27) [Lookup]
    CANONiMAGEGATEWAYDL: 3.1.0.2 (installed 2009-09-09) [Lookup]
    DivXBrowserPlugin: 2.2 (installed 2012-01-17) [Lookup]
    OVSHelper: 1.1 (installed 2012-03-04) [Lookup]
    CoolirisWebKitPlugin: Unknown (installed 2010-02-26) [Lookup]
    Silverlight: 5.1.41212.0 (installed 2016-01-20) [Lookup]
    Google Earth Web Plug-in: 5.2 (installed 2010-09-01) [Lookup]
    Flip4Mac WMV Plugin: 3.3.8.1   (installed 2017-09-29) [Lookup]
    SharePointBrowserPlugin: 14.7.7 (installed 2017-10-07) [Lookup]
    JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-03) Check version
    OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-13) [Lookup]

User internet Plug-ins: ⓘ
    CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]
    OctoshapeWeb: 1.0 (installed 2014-06-21) [Lookup]
    WebEx64: 1.0 (installed 2012-07-05) [Lookup]

Safari Extensions: ⓘ
    [enabled]    DuckDuckGo - DuckDuckGo - http://duckduckgo.com (installed 2017-06-21)
    [not loaded]    clea.nr Videos - A Cleaner Internet - http://clea.nr/ (installed 2014-09-17)
    [not loaded]    iMedia Converter Deluxe   - iSkysoft Studio - http://www.iskysoft.com (installed 2015-04-09)
    [not loaded]    iTube Studio - iSkysoft Studio - http://www.iskysoft.com (installed 2015-07-02)
    [not loaded]    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-06-21)
    [not loaded]    iThoughtsX - toketaWare - http://www.toketaware.com/safariextension (installed 2016-08-31)
    [enabled]    1Password - AgileBits - https://agilebits.com/onepassword (installed 2016-02-24)
    [not loaded]    AdBlock - Michael Gundlach - http://safariadblock.com (installed 2014-08-28)
    [not loaded]    WOT - WOT Services Oy - http://www.mywot.com/ (installed 2015-11-04)

Audio Plug-ins: ⓘ
    EcammAudioLoader: 1.0.4 (installed 2017-09-11) [Lookup]
    CallRecorder: v2.6.3 (installed 2017-09-11) [Lookup]

3rd Party Preference Panes: ⓘ
    DivX (installed 2012-01-17) [Lookup]
    Flash Player (installed 2017-09-26) [Lookup]
    Flip4Mac WMV (installed 2017-09-29) [Lookup]
    FUSE for OS X (OSXFUSE) (installed 2014-09-15) [Lookup]
    Java (installed 2017-08-03) [Lookup]

Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        Macintosh HD: Disk size: 1.02 TB Disk used: 427.73 GB
    Destinations:
        LaCie [Local]
        Total size: 800.16 GB
        Total number of backups: 3
        Oldest backup: 30/12/2015, 12:39
        Last backup: 27/01/2016, 12:53
        Size of backup disk: Too small
            Backup size 800.16 GB < (Disk used 427.73 GB X 3)

Top Processes by CPU: ⓘ
         5%       mds
         5%       mdworker
         3%       WindowServer
         2%       mds_stores
         1%       kernel_task

Top Processes by Memory: ⓘ
    821 MB        kernel_task
    243 MB        Dock
    129 MB        ReportCrash
    90 MB         mds_stores
    67 MB         Finder

Top Processes by Network Use: ⓘ
    Input         Output        Process name
    51 KB         54 KB         mDNSResponder
    14 KB         22 KB         apsd
    16 KB         5 KB          cloudd
    1 KB          170 B         ocspd
    522 B         354 B         netbiosd

Top Processes by Energy Use: ⓘ
      5.62    WindowServer
      1.80    mds_stores
      0.52    mds
      0.10    SystemUIServer

Virtual Memory Information: ⓘ
    4.80 GB       Available RAM
    1.87 GB       Free RAM
    3.20 GB       Used RAM
    2.93 GB       Cached files
    0 B           Swap Used

Software installs (last 30 days): ⓘ
    SmartConverter: 2.3.1 (installed 2017-09-14)
    The Unarchiver: 3.11.2 (installed 2017-09-14)
    Dr. Cleaner: 3.3.0 (installed 2017-09-14)
    The Unarchiver: 3.11.3 (installed 2017-09-19)
    1Password: 6.8.2 (installed 2017-09-20)
    SmartConverter: 2.3.3 (installed 2017-09-20)
    iThoughtsX: 4.13 (installed 2017-09-20)
    Image2icon: 2.8 (installed 2017-09-29)
    Fotor Photo Editor: 3.4.0 (installed 2017-09-29)
    Flip4Mac:  (installed 2017-09-29)
    Disk Speed Test: 3.1 (installed 2017-09-29)
    Microsoft Remote Desktop: 8.0.27325 (installed 2017-10-02)
    Office 2011 14.7.7 Update:  (installed 2017-10-07)
    Adobe Flash Player:  (installed 2017-10-10)
    Adobe Pepper Flash Player:  (installed 2017-10-10)

    Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ
    2017-10-13 15:16:29    Microsoft Database Daemon.app Crash [Open]
    2017-10-13 15:16:29    SyncServicesAgent.app Crash [Open]
    2017-10-13 15:16:05    com.apple.CommerceKit.TransactionService Crash [Open]
        Cause:        dyld3: launch started
    2017-10-13 15:16:05    SIMBL Agent.app Crash [Open]
        Cause:        dyld: launch, running initializers
        /usr/lib/libSystem.B.dylib
    2017-10-13 15:15:32    Finder.app Crash [Open]
    2017-10-13 15:14:37    EtreCheck.app Crash [Open]
        Cause:        dyld: launch, running initializers
        /usr/lib/libSystem.B.dylib
    2017-10-13 15:13:30    SecurityAgent Crash [Open]
    2017-10-13 15:12:23    Last shutdown cause: 3 - Hard shutdown
    2017-10-13 15:09:31    /Library/Logs/DiagnosticReports/logd_2017-10-13-150931_[redacted].crash Crash [Open]
    2017-10-13 15:08:58    ~/Library/Logs/DiagnosticReports/ContextService_2017-10-13-150858_[redacted].crash Crash [Open]
    2017-10-12 16:08:12    com.apple.speech.speechsynthesisd Crash [Open]
    2017-10-12 16:07:34    iTunes.app Crash [Open]
    2017-10-12 16:07:27    com.apple.WebKit.Plugin.32 Crash [Open]
    2017-10-12 16:07:27    Grab.app Crash [Open]
    2017-10-12 16:07:19    gamed Crash [Open]
    2017-10-12 16:07:15    mds_stores Crash [Open]
        Cause:        [0x70000281b000] *warn* Transaction id is now 5
        [0x70000281b000] *warn* Unexpected transaction id 5. Expected 4. Attempting repair
        [0x70000281b000] *warn* Transaction id is now 4
        [0x70000281b000] *warn* Unexpected transaction id 4. Expected 3. Attempting repair
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18410575 docId: 2016 idxOid: 18407573
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18410535 docId: 2014 idxOid: 18407224
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18410210 docId: 2002 idxOid: 18407047
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18409405 docId: 1895 idxOid: 18390052
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18409123 docId: 419253 idxOid: 18271171
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18409115 docId: 419252 idxOid: 18271164
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18408973 docId: 2026 idxOid: 18387660
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18408961 docId: 1858 idxOid: 18387650
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18408958 docId: 1857 idxOid: 18387647
        [0x700002798000] *warn* deleteDocument error: mismatch oid: 18410606 docId: 439 idxOid: 18407699
        [0x700002a27000] *warn* reassignDocument error: oid mismatch oldOid: 18409121 newOid: 18410606 docId: 439 idxOid: 18407699
        [0x700002a27000] *warn* reassignDocument error: oid mismatch oldOid: 18409165 newOid: 18410575 docId: 2016 idxOid: 18407573
        [0x700002a27000] *warn* reassignDocument error: oid mismatch oldOid: 18409111 newOid: 18410535 docId: 2014 idxOid: 18407224
        [0x700002a27000] *warn* reassignDocument error: oid mismatch oldOid: 18408435 newOid: 18410210 docId: 2002 idxOid: 18407047
        Initializing
    2017-10-12 16:05:43    com.apple.WebKit.Plugin.64 Crash [Open]
        Cause:        /Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/Acrobat.framework/../AdobeCoolType.framework/Versions/A/AdobeCoolType
    2017-10-12 16:05:29    ContextService Crash [Open]
    2017-10-12 16:05:29    com.apple.WebKit.WebContent Crash [Open]
        Cause:        Bundle controller class:
        BrowserBundleController
    2017-10-11 18:35:33    QuickTime Player.app Crash [Open]
    2017-10-11 17:00:41    Problem Reporter.app Crash [Open]
    2017-10-11 17:00:35    Safari.app Crash [Open]
        Cause:        Enabled Extensions:
        com.agilebits.onepassword4-safari-2BUA8C4S2C (4061191 - 4.6.11) 1Password
        com.duckduckgo.safari-HKE973VLUW (38 - 1.8.0) DuckDuckGo
    2017-10-11 17:00:23    corespotlightd Crash [Open]
        Cause:        [0x700009f4c000] pread(20 /Users/matthieu/Library/Metadata/CoreSpotlight/index.spotlightV3/live.0.indexPostings, o:1dd000, s:65536) err:5
        Initializing
    2017-10-11 16:58:33    logd Crash [Open]
    2017-10-10 16:45:38    Kernel Panic [Open] [Details]
        3rd Party Kernel Extensions: None
    2017-10-10 16:41:07    system_profiler Crash [Open]
        Cause:        arguments: (
        "/usr/sbin/system_profiler",
        "-nospawn",
        "-xml",
        SPFontsDataType,
        "-detailLevel",
        full
        ), dataType: SPFontsDataType
    2017-10-10 16:40:24    Dock.app Crash [Open]

Files deleted by EtreCheck: ⓘ
    2017-10-07 16:31:16 - ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist - Unknown
    2017-10-07 16:31:43 - /Library/LaunchAgents/com.cooliris.SetLaunchArch.plist - Unknown
    2017-10-07 16:31:43 - /Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist - Unknown
    2017-10-07 16:31:43 - /Library/LaunchDaemons/com.rogueamoeba.hermes.plist - Unknown
    2017-10-07 16:31:43 - /Library/LaunchDaemons/com.synium.cleanappdaemon.plist - Unknown
    2017-10-07 16:32:22 - ~/Library/LaunchAgents/com.extensions.updater69337.agent.plist - Unknown
    2017-10-07 16:32:22 - ~/Library/LaunchAgents/com.extensions.updater69337.ver - Unknown
    2017-10-08 17:46:49 - ~/Library/LaunchAgents/UpdateDownloader - Unknown
 
Hé ben c'est un joyeux bordel chez toi !!! :banghead:

Je n'ai pas beaucoup de temps, mais quand je vois ce qui est lancé au démmarage, la tonne de plugs-ins, les doublons, la tonne d'addons complètement inutiles, ça ne m'étonne pas du tout. Et vu le nombre de crashs de beaucoup de logiciels, un conseil : fais une clean install. Tu gagneras du temps et évite comme la peste CleanMyMac, ne le réinstalle surtout pas. ;)
 
Hé ben c'est un joyeux bordel chez toi !!! :banghead:

Je n'ai pas beaucoup de temps, mais quand je vois ce qui est lancé au démmarage, la tonne de plugs-ins, les doublons, la tonne d'addons complètement inutiles, ça ne m'étonne pas du tout. Et vu le nombre de crashs de beaucoup de logiciels, un conseil : fais une clean install. Tu gagneras du temps et évite comme la peste CleanMyMac, ne le réinstalle surtout pas. ;)


Ok MERCI, j'ai fait une clean install, grâce à une vidéo YouTube, viré CleanMyMac.
Quoique après avoir installé High sierra depuis une clé USB, j'ai fait une récupération globale de Time Machine, avant de lire ensuite qu'il aurait mieux valu réinstaller les applications une par une et séparément. Pour l'instant je touche du bois, ça remarche!