10.11 El Capitan mise en veille impossible

[leo59190]

Bonjour a tous,

Je possède un mac book pro 13pouces sous El Capitan.
Depuis quelques jours je ne peux plus le mettre en veille. Lorsque je ferme l'écran ou que je clique sur "suspendre l'activité" le disque dur et la ventilation se coupent pendant 1 seconde et se relancent juste apres. J'ai essayé en fermant toutes les applications et en desactivant wi-fi et bluetooth mais ca n'a aucun effet.

Merci pour votre aide

 

[Deleted member 1099514]

Salut

Question stupide peut être, mais as-tu essayé de le redémarrer?
Si oui tente de redémarrer en Safe Mode (Touche Maj appuyée lors du boot) puis de redémarrer normalement.
Si ça ne fonctionne toujours pas regarde les messages dans la console (Applications/Utilitaires/Console)

 

[leo59190]

Salut

Question stupide peut être, mais as-tu essayé de le redémarrer?
Si oui tente de redémarrer en Safe Mode (Touche Maj appuyée lors du boot) puis de redémarrer normalement.
Si ça ne fonctionne toujours pas regarde les messages dans la console (Applications/Utilitaires/Console)

Redémarrer en Safe Mode a résolu le problème, merci Si ca te derange pas j'aimerai bien savoir pourquoi redémarrer en safe mode a resolu mon problème, ca m'evitera peut etre de faire un topic la prochaine fois

 

[Moonwalker]

https://support.apple.com/fr-fr/HT201262

 

[leo59190]

Salut

Question stupide peut être, mais as-tu essayé de le redémarrer?
Si oui tente de redémarrer en Safe Mode (Touche Maj appuyée lors du boot) puis de redémarrer normalement.
Si ça ne fonctionne toujours pas regarde les messages dans la console (Applications/Utilitaires/Console)

Finalement passer en safe mode n'a résolu le probleme que temporairement, j'ai ouvert la console mais je ne comprends pas ce qu'il se passe...

 

[Moonwalker]

/Bibliothèque/Preferences/SystemConfiguration/com.apple.PowerManagment.plist

Tu mets ce fichier à la corbeille (sans vider) et tu redémarres aussitôt.

 

[Deleted member 1099514]

Finalement passer en safe mode n'a résolu le probleme que temporairement, j'ai ouvert la console mais je ne comprends pas ce qu'il se passe...

Ce serait mieux de faire un copier/coller texte depuis la console et donner un peu plus d'infos sur une durée plus longue.

 

[Moonwalker]

Sinon un reset SMC, pour les problèmes d'alimentation et de veille c'est généralement la procédure curative.

https://support.apple.com/fr-fr/HT201295

 

[leo59190]

Mettre le fichier com.apple.PowerManagment.plist a la corbeille a permis a mon mac de se mettre en veille correctement la premiere fois, puis le probleme est revenu. Le reset SMC n'a pas eu de conséquences

Voici la console lorsque je ferme l'écran de mon mac pour le mettre en veille et qu'il en ressort sans que j'y touche, j'ai quelques applications ouvertes comme lors d'une utilisation normale (firefox, itunes..)

Bloc de spoiler: console

04/08/2016 16:26:03,000 syslogd[47]: ASL Sender Statistics
04/08/2016 16:26:03,987 CommCenter[260]: Telling CSI to go low power.
04/08/2016 16:26:03,989 AirPlayUIAgent[304]: 2016-08-04 04:26:03.988795 PM [AirPlayUIAgent] BecomingInactive: NSWorkspaceWillSleepNotification
04/08/2016 16:26:03,000 kernel[0]: Setting BTCoex Config: enable_2G:1, profile_2g:0, enable_5G:1, profile_5G:0
04/08/2016 16:26:05,347 WindowServer[194]: device_generate_desktop_screenshot: authw 0x7fa84c17ac00(2000), shield 0x7fa84baeac00(2001)
04/08/2016 16:26:05,347 WindowServer[194]: device_generate_lock_screen_screenshot: authw 0x7fa84c17ac00(2000)[0, 0, 0, 0] shield 0x7fa84baeac00(2001), dev [1280,800]
04/08/2016 16:26:05,347 WindowServer[194]: no sleep images for WillPowerOffWithImages
04/08/2016 16:26:05,456 com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.502) Service "com.apple.xpc.launchd.unmanaged.loginwindow.98" tried to hijack endpoint "com.apple.tsm.uiserver" from owner: com.apple.SystemUIServer.agent
04/08/2016 16:26:05,456 com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.502) Service "com.apple.xpc.launchd.unmanaged.loginwindow.98" tried to hijack endpoint "com.apple.tsm.uiserver" from owner: com.apple.SystemUIServer.agent
04/08/2016 16:26:10,000 kernel[0]: PM response took 5229 ms (56, powerd)
04/08/2016 16:26:10,000 kernel[0]: kern_open_file_for_direct_io(0)
04/08/2016 16:26:10,000 kernel[0]: kern_open_file_for_direct_io took 0 ms
04/08/2016 16:26:10,000 kernel[0]: Opened file /var/log/SleepWakeStacks.bin, size 172032, extents 1, maxio 2000000 ssd 0
04/08/2016 16:26:10,000 kernel[0]: polled file major 1, minor 0, blocksize 4096, pollers 5
04/08/2016 16:26:10,000 kernel[0]: ARPT: 2455.803789: AirPort_Brcm43xx:owerChange: System Sleep
04/08/2016 16:26:10,000 kernel[0]: ARPT: 2455.803854: IOPMPowerSource Information: onSleep, SleepType: Safe Sleep, 'ExternalConnected': Yes, 'TimeRemaining': 0,
04/08/2016 16:26:10,000 kernel[0]: ARPT: 2455.803865: wl0: powerChange: *** BONJOUR/MDNS OFFLOADS ARE NOT RUNNING.
04/08/2016 16:26:18,000 kernel[0]: hibernate image path: /var/vm/sleepimage
04/08/2016 16:26:18,000 kernel[0]: efi pagecount 63
04/08/2016 16:26:18,000 kernel[0]: hibernate_page_list_setall(preflight 1) start
04/08/2016 16:26:18,000 kernel[0]: hibernate_page_list_setall time: 165 ms
04/08/2016 16:26:18,000 kernel[0]: pages 1009474, wire 147990, act 267155, inact 436, cleaned 0 spec 0, zf 159426, throt 0, compr 89913, xpmapped 40000
04/08/2016 16:26:18,000 kernel[0]: could discard act 123784 inact 189443 purgeable 30873 spec 453 cleaned 1
04/08/2016 16:26:18,000 kernel[0]: WARNING: hibernate_page_list_setall skipped 42725 xpmapped pages
04/08/2016 16:26:18,000 kernel[0]: hibernate_page_list_setall preflight pageCount 664920 est comp 50 setfile 1452277760 min 2147483648
04/08/2016 16:26:18,000 kernel[0]: AppleThunderboltGenericHAL::earlyWake - complete - took 0 milliseconds
04/08/2016 16:26:18,000 kernel[0]: kern_open_file_for_direct_io(0)
04/08/2016 16:26:18,000 kernel[0]: kern_open_file_for_direct_io took 127 ms
04/08/2016 16:26:18,000 kernel[0]: Opened file /var/vm/sleepimage, size 2147483648, extents 5, maxio 2000000 ssd 0
04/08/2016 16:26:18,000 kernel[0]: polled file major 1, minor 0, blocksize 4096, pollers 5
04/08/2016 16:26:18,000 kernel[0]: hibernate_alloc_pages act 413514, inact 357604, anon 236744, throt 0, spec 455, wire 171318, wireinit 31393
04/08/2016 16:26:18,000 kernel[0]: hibernate_setup(0) took 0 ms
04/08/2016 16:26:18,000 kernel[0]: AirPort: Link Down on awdl0. Reason 1 (Unspecified).
04/08/2016 16:26:18,000 kernel[0]: ARPT: 2458.695353: AirPort_Brcm43xx:latformWoWEnable: WWEN[enable]
04/08/2016 16:26:18,000 kernel[0]: ARPT: 2458.695696: AirPort_Brcm43xx::syncPowerState: WWEN[enabled]
04/08/2016 16:26:13,000 kernel[0]: hibernate_page_list_setall(preflight 0) start
04/08/2016 16:26:18,000 kernel[0]: hibernate_page_list_setall time: 198 ms
04/08/2016 16:26:18,000 kernel[0]: pages 1008917, wire 147367, act 307219, inact 436, cleaned 0 spec 0, zf 159426, throt 0, compr 89913, xpmapped 40000
04/08/2016 16:26:18,000 kernel[0]: could discard act 83784 inact 189443 purgeable 30873 spec 455 cleaned 1
04/08/2016 16:26:18,000 kernel[0]: WARNING: hibernate_page_list_setall skipped 19377 xpmapped pages
04/08/2016 16:26:18,000 kernel[0]: hibernate_page_list_setall found pageCount 704361
04/08/2016 16:26:18,000 kernel[0]: IOHibernatePollerOpen, ml_get_interrupts_enabled 0
04/08/2016 16:26:18,000 kernel[0]: IOHibernatePollerOpen(0)
04/08/2016 16:26:18,000 kernel[0]: encryptStart 14040
04/08/2016 16:26:18,000 kernel[0]: bitmap_size 0x1f4dc, previewSize 0x2018, writing 703998 pages @ 0x35534
04/08/2016 16:26:18,000 kernel[0]: IOPolledInterface::checkForWork[5] 0xe00002eb
04/08/2016 16:26:18,000 kernel[0]: PMStats: Hibernate write took 1 ms
04/08/2016 16:26:18,000 kernel[0]: all time: 1 ms, comp bytes: 77824 time: 0 ms 646 Mb/s, crypt bytes: 184256 time: 0 ms 517 Mb/s,
04/08/2016 16:26:18,000 kernel[0]: image 266240 (0%), uncompressed 73728 (18), compressed 45580 (61%), sum1 3e0cea3, sum2 0
04/08/2016 16:26:18,000 kernel[0]: svPageCount 0, zvPageCount 0, wiredPagesEncrypted 142, wiredPagesClear 0, dirtyPagesEncrypted 0
04/08/2016 16:26:18,000 kernel[0]: hibernate_write_image done(e00002eb)
04/08/2016 16:26:18,000 kernel[0]: sleep
04/08/2016 16:26:18,000 kernel[0]: Wake reason: XHC1
04/08/2016 16:26:18,000 kernel[0]: Previous sleep cause: 5
04/08/2016 16:26:18,000 kernel[0]: AppleThunderboltGenericHAL::earlyWake - complete - took 1 milliseconds
04/08/2016 16:26:18,000 kernel[0]: in6_unlink_ifa: IPv6 address 0xd01cfabdafa2a4d1 has no prefix
04/08/2016 16:26:18,000 kernel[0]: TBT W (1): 0 [x]
04/08/2016 16:26:18,000 kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
04/08/2016 16:26:18,000 kernel[0]: en1: channel changed to 1
04/08/2016 16:26:18,000 kernel[0]: en1::IO80211Interface:ostMessage bssid changed
04/08/2016 16:26:18,000 kernel[0]: en1: 802.11d country code set to 'X3'.
04/08/2016 16:26:18,000 kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
04/08/2016 16:26:18,243 symptomsd[1111]: -[NetworkAnalyticsEngine _writeJournalRecord:fromCellFingerprint:key:atLOIfKind:lqm:isFaulty:] Hashing of the primary key failed. Dropping the journal record.
04/08/2016 16:26:18,000 kernel[0]: en1: channel changed to 1
04/08/2016 16:26:18,000 kernel[0]: AirPort: Link Up on awdl0
04/08/2016 16:26:18,000 kernel[0]: Setting BTCoex Config: enable_2G:1, profile_2g:0, enable_5G:1, profile_5G:0
04/08/2016 16:26:18,285 configd[55]: setting hostname to "MacBook-Pro-de-Leo.local"
04/08/2016 16:26:18,000 kernel[0]: IO80211AWDLPeerManager::getVHtCapabilityIE Unable to get vht capabilities ret 2d
04/08/2016 16:26:18,286 airportd[62]: _bsd_80211_event_callback: Failed to get power setting from device : err -3900
04/08/2016 16:26:18,293 UserEventAgent[46]: Captive: CNPluginHandler en1: Inactive
04/08/2016 16:26:18,453 ntpd[200]: sigio_handler: sigio_handler_active != 0
04/08/2016 16:26:18,453 ntpd[200]: sigio_handler: sigio_handler_active != 1
04/08/2016 16:26:18,453 ntpd[200]: sigio_handler: sigio_handler_active != 1
04/08/2016 16:26:18,453 ntpd[200]: sigio_handler: sigio_handler_active != 0
04/08/2016 16:26:18,515 Dock[265]: -[UABestAppSuggestionManager notifyBestAppChanged:typeptions:bundleIdentifier:activityType:dynamicIdentifier:when:confidence:deviceName:deviceIdentifier:deviceType:] (null) UASuggestedActionType=0 (null)/(null) opts=(null) when=2016-08-04 14:26:18 +0000 confidence=1 from=(null)/(null) (UABestAppSuggestionManager.m #319)
04/08/2016 16:26:18,592 symptomsd[1111]: __73-[NetworkAnalyticsEngine observeValueForKeyPathfObject:change:context:]_block_invoke unexpected switch value 2
04/08/2016 16:26:18,596 netbiosd[1143]: network_reachability_changed : network is not reachable, netbiosd is shutting down
04/08/2016 16:26:18,000 kernel[0]: IO80211AWDLPeerManager::setAwdlOperatingMode Setting the AWDL operation mode from AUTO to SUSPENDED
04/08/2016 16:26:18,000 kernel[0]: IO80211AWDLPeerManager::setAwdlSuspendedMode() Suspending AWDL, enterQuietMode(true)
04/08/2016 16:26:18,611 mDNSResponder[95]: mDNS_DeregisterInterface: Frequent transitions for interface en1 (FE80:0000:0000:0000:22C90FF:FED5:0A4B)
04/08/2016 16:26:20,000 kernel[0]: ARPT: 2462.810277: AirPort_Brcm43xx:owerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
04/08/2016 16:26:20,000 kernel[0]: ARPT: 2462.810314: IOPMPowerSource Information: onWake, SleepType: Safe Sleep, 'ExternalConnected': Yes, 'TimeRemaining': 0,
04/08/2016 16:26:20,000 kernel[0]: ARPT: 2462.810404: AirPort_Brcm43xx:latformWoWEnable: WWEN[disable]
04/08/2016 16:26:20,000 kernel[0]: AirPort: Link Up on en1
04/08/2016 16:26:20,000 kernel[0]: en1: BSSID changed to 5c:33:8e:eb:36:09
04/08/2016 16:26:20,000 kernel[0]: en1: channel changed to 6
04/08/2016 16:26:20,000 kernel[0]: en1::IO80211Interface:ostMessage bssid changed
04/08/2016 16:26:20,645 configd[55]: network changed: v4(en1-:192.168.1.12) DNS- Proxy-
04/08/2016 16:26:20,000 kernel[0]: AirPort: RSN handshake complete on en1
04/08/2016 16:26:20,657 mDNSResponder[95]: mDNS_RegisterInterface: Frequent transitions for interface en1 (FE80:0000:0000:0000:22C90FF:FED5:0A4B)
04/08/2016 16:26:20,665 networkd[184]: -[NETClientConnection effectiveBundleID] using process name apsd as bundle ID (this is expected for daemons without bundle ID
04/08/2016 16:26:20,000 kernel[0]: en1: 802.11d country code set to 'FR'.
04/08/2016 16:26:20,000 kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
04/08/2016 16:26:20,000 kernel[0]: Unexpected payload found for message 9, dataLen 0
04/08/2016 16:26:20,687 symptomsd[1111]: -[NetworkAnalyticsEngine _writeJournalRecord:fromCellFingerprint:key:atLOIfKind:lqm:isFaulty:] Hashing of the primary key failed. Dropping the journal record.
04/08/2016 16:26:20,892 UserEventAgent[46]: Captive: [CNInfoNetworkActive:1748] en1: SSID 'Livebox-c60c' making interface primary (cache indicates network not captive)
04/08/2016 16:26:20,892 configd[55]: network changed: DNS* Proxy
04/08/2016 16:26:20,893 UserEventAgent[46]: Captive: CNPluginHandler en1: Evaluating
04/08/2016 16:26:20,895 UserEventAgent[46]: Captive: en1: Not probing 'Livebox-c60c' (cache indicates not captive)
04/08/2016 16:26:20,895 UserEventAgent[46]: Captive: CNPluginHandler en1: Authenticated
04/08/2016 16:26:20,901 configd[55]: network changed: v4(en1!:192.168.1.12) DNS+ Proxy+ SMB
04/08/2016 16:26:20,916 mDNSResponder[95]: mDNS_RegisterInterface: Frequent transitions for interface en1 (192.168.1.12)
04/08/2016 16:26:21,000 kernel[0]: Setting BTCoex Config: enable_2G:1, profile_2g:0, enable_5G:1, profile_5G:0
04/08/2016 16:26:21,000 kernel[0]: IO80211AWDLPeerManager::setAwdlOperatingMode Setting the AWDL operation mode from SUSPENDED to AUTO
04/08/2016 16:26:21,000 kernel[0]: IO80211AWDLPeerManager::setAwdlAutoMode Resuming AWDL
04/08/2016 16:26:21,067 blued[89]: hciControllerOnline; HID devices? 0
04/08/2016 16:26:21,194 iPodScrobbler[7444]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.6 instead of 10.11.6. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
04/08/2016 16:26:21,194 iPodScrobbler[7444]: 0 CarbonCore 0x00007fff82bb66df ___Gestalt_SystemVersion_block_invoke + 113
04/08/2016 16:26:21,194 iPodScrobbler[7444]: 1 libdispatch.dylib 0x00007fff9267a40b _dispatch_client_callout + 8
04/08/2016 16:26:21,194 iPodScrobbler[7444]: 2 libdispatch.dylib 0x00007fff9267a303 dispatch_once_f + 67
04/08/2016 16:26:21,194 iPodScrobbler[7444]: 3 CarbonCore 0x00007fff82b42fbc _Gestalt_SystemVersion + 987
04/08/2016 16:26:21,195 iPodScrobbler[7444]: 4 CarbonCore 0x00007fff82b427d0 Gestalt + 139
04/08/2016 16:26:21,195 iPodScrobbler[7444]: 5 QtCore 0x00000001048fd1ce _ZN16QSettingsPrivate6createEN9QSettings6FormatENS0_5ScopeERK7QStringS5_ + 80
04/08/2016 16:26:21,195 iPodScrobbler[7444]: 6 QtCore 0x00000001048e2cd0 _ZN9QSettingsC1ENS_5ScopeERK7QStringS3_P7QObject + 20
04/08/2016 16:26:21,216 symptomsd[1111]: __73-[NetworkAnalyticsEngine observeValueForKeyPathfObject:change:context:]_block_invoke unexpected switch value 2
04/08/2016 16:26:21,000 kernel[0]: Setting BTCoex Config: enable_2G:1, profile_2g:0, enable_5G:1, profile_5G:0
04/08/2016 16:26:22,435 configd[55]: setting hostname to "mbp-de-leo.home"
04/08/2016 16:26:23,000 kernel[0]: full wake request (reason 1) 5904 ms
04/08/2016 16:26:23,000 kernel[0]: Setting BTCoex Config: enable_2G:1, profile_2g:0, enable_5G:1, profile_5G:0
04/08/2016 16:26:25,570 CommCenter[260]: Telling CSI to exit low power.
04/08/2016 16:26:25,832 WindowServer[194]: CGXDisplayDidWakeNotification [2468305206784]: posting kCGSDisplayDidWake
04/08/2016 16:26:25,833 WindowServer[194]: handle_will_sleep_auth_and_shield_windows: Deferring.
04/08/2016 16:26:26,035 sharingd[277]: 16:26:26.034 : Starting AirDrop server for user 502 on wake
04/08/2016 16:26:27,000 kernel[0]: IOBluetoothDevice::setProperties() -- calling mHCIController->CallCreateDeviceReporter() -- this = 0x2c00
04/08/2016 16:26:27,000 kernel[0]: IOBluetoothHostController::CallCreateDeviceReporter -- calling enqueueAction() -- device = 0x2c00
04/08/2016 16:26:27,000 kernel[0]: IOBluetoothHostController::CreateDeviceReporterAction -- device = = 0x2c00
04/08/2016 16:26:27,000 kernel[0]: IOBluetoothHostController::CreateDeviceReporterAction -- calling CreateDeviceReporter() device = = 0x2c00
04/08/2016 16:26:27,000 kernel[0]: IOBluetoothHostController::CreateDeviceReporter -- device = = 0x2c00
04/08/2016 16:26:27,550 blued[89]: Device Connected with address: 00-1d-df-a7-d8-74 and classOfDevice 0x240404 and connectionHandle 0x000c
04/08/2016 16:26:27,975 blued[89]: Trigger core audio to connect to bluetoothaudiod
04/08/2016 16:26:36,596 loginwindow[98]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

 

[Moonwalker]

Wake reason: XHC1

C'est-à-dire l'USB.

 

[leo59190]

Wake reason: XHC1

C'est-à-dire l'USB.

je n'ai rien de branché en usb

edit : en débranchant mon cable d'alimentation, le mac se met en veille correctement

 

[Deleted member 1099514]

Si tu regardes dans Menu /Préférences systèmes/Economiseur d'énergie et là clique sur "Rétablir les paramètres par défaut".

 

[leo59190]

Si tu regardes dans Menu /Préférences systèmes/Economiseur d'énergie et là clique sur "Rétablir les paramètres par défaut".

Je l'ai fait et il sort toujours de veille lorsqu'il est branché

 

[Deleted member 1099514]

Toujours dans le même panneau, tente de décocher "Réactiver lors des accès réseau"

 

[leo59190]

Toujours dans le même panneau, tente de décocher "Réactiver lors des accès réseau"

c'est bon merci

 

[Deleted member 1099514]

Pas de quoi.