Photoshop élément 9 : " a quitté de manière imprévu "

Vettel

Membre enregistré
5 Avril 2010
5
0
Bonjour,
Je voudrai bien avoir de l'aide concernant Adobe Photoshop Elément 9.
Je viens juste d'installer la version 9 de Photoshop Elément 9 mais quand je veux créé un nouveau fichier ( jaquettes pour CD, Calendriers ...) Il me met : Adobe Photoshop Elément 9 a quitté de manière imprévu !
Est-ce que quelqu'un aurait une ou plusieurs solution ?
Merci d'avance pour votre aide. :D:D

P.S: Voici le message que le logiciel me met :

Adobe Photoshop Elément 9 a quitté de manière imprévu

Process: Adobe Photoshop Elements [6146]
Path: /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements
Identifier: com.adobe.PhotoshopElements
Version: 9.0 (20100905.m.9093) (9)
Code Type: X86 (Native)
Parent Process: launchd [385]

Date/Time: 2010-12-22 15:25:00.551 +0100
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6

Interval Since Last Report: 196439 sec
Crashes Since Last Report: 18
Per-App Interval Since Last Report: 595 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 3720B1FE-71DA-4248-92BC-B7F3BC6D6987

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.PhotoshopElements 0x010b5c81 TCreateModeFlashPlayerView::GenerateRandomCreation() + 453
1 com.adobe.PhotoshopElements 0x010c008b TCreateModeFlashPlayerView::CreationEventHandler(std::vector<FlashObject, std::allocator<FlashObject> > const&, FlashObject&) + 6889
2 com.adobe.PhotoshopElements 0x010c4437 void boost::_bi::bind_t<void, boost::_mfi::mf2<void, TCreateModeFlashPlayerView, std::vector<FlashObject, std::allocator<FlashObject> > const&, FlashObject&>, boost::_bi::list3<boost::_bi::value<TCreateModeFlashPlayerView*>, boost::arg<1> (*)(), boost::arg<2> (*)()> >::eek:perator()<std::vector<FlashObject, std::allocator<FlashObject> >, FlashObject>(std::vector<FlashObject, std::allocator<FlashObject> > const&, FlashObject&) + 55
3 com.adobe.PhotoshopElements 0x01019249 boost::function2<void, std::vector<FlashObject, std::allocator<FlashObject> > const&, FlashObject&>::eek:perator()(std::vector<FlashObject, std::allocator<FlashObject> > const&, FlashObject&) const + 93
4 com.adobe.PhotoshopElements 0x01017bc2 FlashRequestDispatcher::Dispatch(adobe::version_1::string_t) + 236
5 com.adobe.PhotoshopElements 0x01107b31 SwfPlayerHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, TFlashPlayerView*, adobe::event_handler_t*) + 1845
6 com.apple.HIToolbox 0x98c26f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
7 com.apple.HIToolbox 0x98c261f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
8 com.apple.HIToolbox 0x98c26055 SendEventToEventTargetWithOptions + 58
9 com.adobe.ape 0x274bcabe APEInitialize + 34990
10 com.adobe.ape 0x274b65ed APEInitialize + 9181
11 com.adobe.ape 0x274c2e2d APEPlayerFromStageHIView + 6957
12 com.adobe.adobeswfl 0x2b0ba578 SWFLPlayer_Initialize + 4776
13 com.adobe.adobeswfl 0x2ad46585 APXGetHostAPI + 1009397
14 ??? 0x2be4264b 0 + 736372299
15 ??? 0x2d06b75c 0 + 755414876
16 ??? 0x2d1735a9 0 + 756495785
17 ??? 0x2d173707 0 + 756496135
18 ??? 0x2d173860 0 + 756496480
19 com.adobe.adobeswfl 0x2b2ee92b SWFLPlayer_Initialize + 2315867
20 com.adobe.adobeswfl 0x2ad38ec3 APXGetHostAPI + 954419
21 com.adobe.adobeswfl 0x2ad33cdb APXGetHostAPI + 933451
22 com.adobe.adobeswfl 0x2ad3d824 APXGetHostAPI + 973204
23 com.adobe.adobeswfl 0x2b044ecb APXGetHostAPI + 4149307
24 com.adobe.adobeswfl 0x2b1500ec SWFLPlayer_Initialize + 618012
25 com.adobe.adobeswfl 0x2b0bbeba SWFLPlayer_Initialize + 11242
26 com.adobe.adobeswfl 0x2b0c331a SWFLPlayer_Initialize + 41034
27 com.adobe.ape 0x274c3c1a APEPlayerFromStageHIView + 10522
28 com.adobe.ape 0x274be204 APEInitialize + 40948
29 com.adobe.ape 0x274b2ee9 0x274ac000 + 28393
30 com.adobe.ape 0x274b3044 0x274ac000 + 28740
31 com.adobe.ape 0x274b2c45 0x274ac000 + 27717
32 com.adobe.ape 0x274beaf6 APEInitialize + 43238
33 com.adobe.ape 0x274af5a8 0x274ac000 + 13736
34 com.apple.HIToolbox 0x98c26f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
35 com.apple.HIToolbox 0x98c261f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
36 com.apple.HIToolbox 0x98c26055 SendEventToEventTargetWithOptions + 58
37 com.apple.HIToolbox 0x98d04e3a SendControlDefTrack(HIView*, CGPoint const&, unsigned long*, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, short*) + 311
38 com.apple.HIToolbox 0x98cfc682 HIView::ClickInternal(CGPoint const&, unsigned long, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, bool) + 124
39 com.apple.HIToolbox 0x98cfdcb4 HIView::ClickSelf(OpaqueEventRef*) + 368
40 com.apple.HIToolbox 0x98c39c81 HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2363
41 com.apple.HIToolbox 0x98c26f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
42 com.apple.HIToolbox 0x98c261f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
43 com.apple.HIToolbox 0x98c489bb SendEventToEventTarget + 52
44 com.apple.HIToolbox 0x98c96d26 HIView::Click(OpaqueEventRef*) + 480
45 com.apple.HIToolbox 0x98c96af3 HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 151
46 com.apple.HIToolbox 0x98c953d0 HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 491
47 com.apple.HIToolbox 0x98c94ed3 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 786
48 com.apple.HIToolbox 0x98c947de StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 93
49 com.apple.HIToolbox 0x98c26f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
50 com.apple.HIToolbox 0x98c261f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
51 com.apple.HIToolbox 0x98c93441 CallNextEventHandler + 95
52 com.adobe.owl 0x04758092 OWLWorkspaceBookmarkSnapshot + 66686
53 com.adobe.owl 0x04700e86 OWLControlBarCreateNonComposite + 196
54 com.adobe.owl 0x046d8703 OWLDockGetAnchor + 59873
55 com.adobe.owl 0x04669928 OWLThemeAddBrush + 1428
56 com.apple.HIToolbox 0x98c26f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
57 com.apple.HIToolbox 0x98c261f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
58 com.apple.HIToolbox 0x98c489bb SendEventToEventTarget + 52
59 com.apple.HIToolbox 0x98c5a4db ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1257
60 com.apple.HIToolbox 0x98c27380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
61 com.apple.HIToolbox 0x98c261f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
62 com.apple.HIToolbox 0x98c489bb SendEventToEventTarget + 52
63 com.apple.HIToolbox 0x98dd1cc3 ToolboxEventDispatcher + 86
64 com.apple.HIToolbox 0x98ddb981 GetOrPeekEvent + 548
65 com.apple.HIToolbox 0x98ddbb85 GetNextEventMatchingMask + 190
66 com.apple.HIToolbox 0x98ddbe42 WNEInternal + 160
67 com.apple.HIToolbox 0x98ddbfed WaitNextEvent + 57
68 com.adobe.PhotoshopElements 0x0006a1aa TApplication::GetEvent(unsigned short, long, OpaqueRgnHandle*) + 90
69 com.adobe.PhotoshopElements 0x0077a8c1 TPhotoshopApplication::GetEvent(unsigned short, long, OpaqueRgnHandle*) + 85
70 com.adobe.PhotoshopElements 0x0006bd44 TApplication::pollToolboxEvent(unsigned long, EventRecord const*) + 402
71 com.adobe.PhotoshopElements 0x0006c07e TApplication::pollEvent(unsigned long, EventRecord const*) + 96
72 com.adobe.PhotoshopElements 0x0006c215 TApplication::MainEventLoop() + 55
73 com.adobe.PhotoshopElements 0x0006ab2c TApplication::Run() + 144
74 com.adobe.PhotoshopElements 0x0026f80d psmain(int, char**) + 2579
75 com.adobe.PhotoshopElements 0x0026f8a6 main + 24
76 com.adobe.PhotoshopElements 0x00003442 _start + 216 (cvtas_atof.c:1530)
77 com.adobe.PhotoshopElements 0x00003369 start + 41 (cvtas_get_scale.c:188)

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x919a5982 kevent + 10
1 libSystem.B.dylib 0x919a609c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x919a5559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x919a52fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x919a4d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x919a4bc6 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x919a4a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x919a4fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x919a4bc6 start_wqthread + 30

Thread 3:
0 libSystem.B.dylib 0x9197f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x919accfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x919f546f pthread_cond_wait + 48
3 com.adobe.amt.services 0x0d082222 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0d07b204 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x0d082288 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x919ac85d _pthread_start + 345
7 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x9197f14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x98455c42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x275bfaac ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x9842385a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x919ac85d _pthread_start + 345
5 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x919ad0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x919acd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x919ae9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9845851e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x98443ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9843f873 MPWaitOnQueue + 250
6 AdobeACE 0x048946f1 0x485a000 + 239345
7 AdobeACE 0x048940ed 0x485a000 + 237805
8 ...ple.CoreServices.CarbonCore 0x9842385a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x919ac85d _pthread_start + 345
10 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x9197f20e mach_wait_until + 10
1 libSystem.B.dylib 0x91a06819 nanosleep + 345
2 com.adobe.PSAutomate 0x284087ef ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x2840884f ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x283e19e2 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x28408b0f ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x919ac85d _pthread_start + 345
7 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x919a4a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x919a4fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x919a4bc6 start_wqthread + 30

Thread 8:
0 libSystem.B.dylib 0x919baad2 select$DARWIN_EXTSN$NOCANCEL + 10
1 libSystem.B.dylib 0x91a52fd7 select + 92
2 libcurl 0x2a485d8b Curl_socket_ready + 537
3 libcurl 0x2a48f475 Curl_perform + 587
4 com.yourcompany.ems 0x2a303a87 CEMSContentMgrImpl::performGet(std::string const&, std::eek:stream*) + 151
5 com.yourcompany.ems 0x2a30703d CEMSContentMgrImpl::DownloadFile(EMS::StringValue*, EMS::StringValue*, EMS::StringValue*) + 1277
6 com.yourcompany.ems 0x2a308427 CEMSContentMgrImpl::CacheEditorContent(EMS::EMSContent*, std::string const&, EMS::StringValue*) + 2655
7 com.yourcompany.ems 0x2a30dad2 CEMSContentMgrImpl::Cache(EMS::EMSContent*, EMS::StringValue*, EMS::StringValue*) + 2660
8 com.adobe.PhotoshopElements 0x0109978a BackgroundContentUpdater::CheckForNewContent(std::string, std::string) + 2946
9 com.adobe.PhotoshopElements 0x0109a2e3 BackgroundContentUpdater::CheckForNewContent() + 607
10 com.adobe.PhotoshopElements 0x0109a43a BackgroundContentUpdater::start() + 46
11 com.adobe.PhotoshopElements 0x0148f1b5 Pt::ThreadStartInternal(void*) + 29
12 libSystem.B.dylib 0x919ac85d _pthread_start + 345
13 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 9:
0 libSystem.B.dylib 0x919a4a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x919a4fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x919a4bc6 start_wqthread + 30

Thread 10:
0 libSystem.B.dylib 0x9197f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x919accfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x919f546f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2aec2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2ac641ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2aec2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2aec2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2aec2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x919ac85d _pthread_start + 345
9 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 11:
0 libSystem.B.dylib 0x9197f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x919accfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x919f546f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2aec2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2ac641ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2aec2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2aec2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2aec2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x919ac85d _pthread_start + 345
9 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 12:
0 libSystem.B.dylib 0x9197f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x919acce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x919dbac8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x2aec2d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x2b0380d8 APXGetHostAPI + 4096584
5 com.adobe.adobeswfl 0x2aec2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2aec2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2aec2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x919ac85d _pthread_start + 345
9 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 13:
0 libSystem.B.dylib 0x9197f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x919acce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x919dbac8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x2aec2d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x2aedd6de APXGetHostAPI + 2676814
5 com.adobe.adobeswfl 0x2aec2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2aec2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2aec2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x919ac85d _pthread_start + 345
9 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 14:
0 libSystem.B.dylib 0x9197f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x919acce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x919dbac8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x2aec2d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x2b0380d8 APXGetHostAPI + 4096584
5 com.adobe.adobeswfl 0x2aec2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2aec2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2aec2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x919ac85d _pthread_start + 345
9 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 15:
0 libSystem.B.dylib 0x9197f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x919acce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x919dbac8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x2aec2d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x2aedd6de APXGetHostAPI + 2676814
5 com.adobe.adobeswfl 0x2aec2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2aec2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2aec2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x919ac85d _pthread_start + 345
9 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 16:
0 libSystem.B.dylib 0x9197f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x919acce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x919dbac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98443ecd TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98443c0b TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x984438a1 AsyncFileThread(void*) + 102
6 libSystem.B.dylib 0x919ac85d _pthread_start + 345
7 libSystem.B.dylib 0x919ac6e2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbfffb448 ecx: 0x1db6a700 edx: 0x1db6a708
edi: 0xbfffb84f esi: 0xbfffb830 ebp: 0xbfffb868 esp: 0xbfffb3d0
ss: 0x0000001f efl: 0x00010202 eip: 0x010b5c81 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000000c
6110000
 
Tu n'as pas une aide en ligne ou téléphonique gratuite pendant un certain temps avec l'achat de ce logiciel ?
 
En complément de la question précédente, est ce que tout est à jour (OS + PS9) ?
Est ce reproductible dans une autre session ? (au besoin, créer cette autre session et faire le test)