plantage iMac au branchement DDE WD

Vi0075

Membre confirmé
25 Septembre 2012
12
0
Bonjour,

profil : Mac OS X 10.6.8.
DDE : Western digital My passport, essential SE USB2.0 (1To)
rq : le DDE est toujours "pour PC", j'ai un logiciel NTFS paragon sur mon mac pour lire et copier sur le DDE à partir du mac.

Bonjour,

voici mon problème : depuis une semaine environ lorsque je branche le disque dur externe sur n'importe laquelle des prises USB du mac une fenêtre s'ouvre sur les dossiers du DDE puis lorsque je clique sur l'un des dossiers pour l'ouvrir et voir les fichiers le mac plante et je suis obligée de le redémarrer.

voici le rapport envoyé à apple :
nterval Since Last Panic Report: 8539581 sec
Panics Since Last Report: 3
Anonymous UUID: F6DDD2D8-E244-4348-BAF1-77DD0472EB73


Mon Sep 24 20:25:46 2012
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x5e460827, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000008, CR3: 0x1cb10000, CR4: 0x00000668
EAX: 0x00000000, EBX: 0x572d3abc, ECX: 0x00000000, EDX: 0x0000000a
CR2: 0x00000008, EBP: 0x572d3a98, ESI: 0x0b8fd970, EDI: 0x00000000
EFL: 0x00010202, EIP: 0x5e460827, CS: 0x00000008, DS: 0x034d0010
Error code: 0x00000000


Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x572d3848 : 0x21b837 (0x5dd7fc 0x572d387c 0x223ce1 0x0)
0x572d3898 : 0x2abf6a (0x59e3d0 0x5e460827 0xe 0x59e59a)
0x572d3978 : 0x2a1a78 (0x572d3990 0x0 0x572d3a98 0x5e460827)
0x572d3988 : 0x5e460827 (0xe 0x48 0x572d0070 0x230010)
0x572d3a98 : 0x2fd111 (0x572d3abc 0x3 0x572d3ae8 0x46dd05)
0x572d3ae8 : 0x2fea67 (0xb8fd970 0x572d3c94 0x8aec7c4 0x8aec7c4)
0x572d3b38 : 0x2ca3da (0xb8fd970 0x572d3c94 0x8aec7c4 0x8aec7c4)
0x572d3de8 : 0x2cbacc (0x8aec7c4 0x8261740 0x17cd2000 0x1)
0x572d3f78 : 0x4f82fb (0x959ea80 0x8a77208 0x8aec704 0x1)
0x572d3fc8 : 0x2a251d (0x8a77204 0x0 0x10 0x8a79844)
Kernel Extensions in backtrace (with dependencies):
com.apple.filesystems.ntfs(3.4)@0x5e454000->0x5e4b3fff


BSD process name corresponding to current thread: Finder


Mac OS version:
10K549


Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac11,3 (Mac-F2238BAE)


System uptime in nanoseconds: 13374825076585
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x11c9000, size 0x65536) - last unloaded 83553475498
loaded kexts:
com.apple.filesystems.ntfs 3.4 - last loaded 13350819057841
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AGPM 100.12.31
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.ATIRadeonX3000 6.3.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros21 425.14.7
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.ATI5000Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 931,51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 7
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3

bien sûr je n'y comprends rien!
Si quelqu'un peut m'aider à comprendre ce qu'il se passe et me donner une solution....merci beaucoup!
 
Bizarrement, on dirait que c'est l'extension fournie par Apple qui plante et que celle de Paragon n'est pas chargée.
Essaye peut-être de désinstaller puis réinstaller Paragon NTFS.
 
J'ai désinstallé paragon ntfs du mac au moins pour voir si, comme auparavant, je pouvais juste lire le contenu des dossiers du DDE. J'ai redémarré le mac et branché à nouveau le dde. Les dossiers s'affichent mais dès que je veux lire leur contenu, le mac plante.


Voici le nouveau rapport de plantage, si ça peut aider....merci!








Interval Since Last Panic Report: 55426 sec
Panics Since Last Report: 1
Anonymous UUID: F6DDD2D8-E244-4348-BAF1-77DD0472EB73


Fri Sep 28 08:32:12 2012
panic(cpu 2 caller 0x2abf6a): Kernel trap at 0x5e31a827, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000008, CR3: 0x1ea37000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x5f26babc, ECX: 0x00000000, EDX: 0x0000000a
CR2: 0x00000008, EBP: 0x5f26ba98, ESI: 0x0a616ea4, EDI: 0x00000000
EFL: 0x00010202, EIP: 0x5e31a827, CS: 0x00000008, DS: 0x034d0010
Error code: 0x00000000


Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5f26b848 : 0x21b837 (0x5dd7fc 0x5f26b87c 0x223ce1 0x0)
0x5f26b898 : 0x2abf6a (0x59e3d0 0x5e31a827 0xe 0x59e59a)
0x5f26b978 : 0x2a1a78 (0x5f26b990 0x0 0x5f26ba98 0x5e31a827)
0x5f26b988 : 0x5e31a827 (0xe 0x48 0x5f260070 0x230010)
0x5f26ba98 : 0x2fd111 (0x5f26babc 0x3 0x5f26bae8 0x46dd05)
0x5f26bae8 : 0x2fea67 (0xa616ea4 0x5f26bc94 0x9b5a934 0x9b5a934)
0x5f26bb38 : 0x2ca3da (0xa616ea4 0x5f26bc94 0x9b5a934 0x9b5a934)
0x5f26bde8 : 0x2cbacc (0x9b5a934 0x8b35910 0x1840000 0x1)
0x5f26bf78 : 0x4f82fb (0x8b452a0 0x96a0248 0x9b5a874 0x1)
0x5f26bfc8 : 0x2a251d (0x96a0244 0x0 0x10 0x969f704)
Kernel Extensions in backtrace (with dependencies):
com.apple.filesystems.ntfs(3.4)@0x5e30e000->0x5e36dfff


BSD process name corresponding to current thread: Finder


Mac OS version:
10K549


Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac11,3 (Mac-F2238BAE)


System uptime in nanoseconds: 218830080526
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x11c9000, size 0x65536) - last unloaded 124197628752
loaded kexts:
com.wdc.driver.USBHP 1.0.11
com.apple.filesystems.ntfs 3.4 - last loaded 181103787089
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleHDA 2.0.5f14
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.ATIRadeonX3000 6.3.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros21 425.14.7
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.ATI5000Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: ST31000528AS, 931,51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 5
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3
 
Jusque là c'est logique puisque c'est comme ça que ça plantait le coup d'avant. On peut en déduire que l'extension NTFS native (celle d'Apple) a un bug.

Maintenant tu peux essayer de réinstaller Paragon NTFS et espérer que ce soit son extension qui désormais prenne en charge NTFS.

Avant que ces problèmes ne surviennent, aucune installation un peu sérieuse : mise à jour système, mise à jour de sécurité, installation d'une extension/d'un pilote etc. ?
 
mise à jour système, malheureusement j'ignore laquelle. Cela ne fait pas longtemps que j'ai un mac, je tâtonne pas mal et ne sais pas trop où chercher les renseignements.
j'ai également essayé de mettre à jour les drivers du dde en allant sur wd, apparemment cela s'est bien passé maintenant quand le dde passe de PC à mac pour copier les fichiers peut être cela l'a-t-il déboussolé un peu....les problèmes ont commencé après l'avoir branché à un pc pour copier des fichiers. Je ne sais pas si cela peut avoir un rapport.
j'essaye de te donner un maximum d'info. En tout cas merci de tes réponses.
 
La mise à jour système peut très bien avoir désactivé Paragon, d'où le fait que le premier plantage soit dû à l'extension de Mac OS X.

Je te conseille donc de réessayer après réinstallation de Paragon.
Par ailleurs, le passage par un PC induit peut-être un problème en effet. Sur ledit PC tu pourrais aussi vérifier la partition NTFS et la corriger si besoin est.

Au pire, reformarter la partition (après sauvegarde, évidemment ;)).