problème récurent sur mon mac pro

[passecoual]

Bonjour,

mon mac pro plante au moins 4 fois par semaine et je ne comprends pas pourquoi...
Si quelqu'un peut m'éclairer, ça serait très sympa.

merci

voilà le message d'erreur:



Interval Since Last Panic Report: 87643 sec
Panics Since Last Report: 2
Anonymous UUID: 7A127C71-7D5C-4704-BB3A-C14049FD5C0D

Thu Jul 23 17:32:17 2009
panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x00c82127, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01127000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x00000036, ECX: 0x04084d54, EDX: 0x00016f30
CR2: 0x00000000, EBP: 0x00108b18, ESI: 0x0488d9c0, EDI: 0x00108ff0
EFL: 0x00010006, EIP: 0x00c82127, CS: 0x00000008, DS: 0x00520010
Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x108918 : 0x12b4c6 (0x45ec20 0x10894c 0x13355c 0x0)
0x108968 : 0x1ab0fe (0x468ecc 0xc82127 0xe 0x468678)
0x108a48 : 0x1a1703 (0x108a60 0x108ab4 0x108b18 0xc82127)
0x108a58 : 0xc82127 (0xe 0x28370048 0x10 0x10)
0x108b18 : 0xc82c6e (0x0 0x2f 0x12 0x0)
0x108b58 : 0xc82dd3 (0x0 0x0 0x0 0x528ce8)
0x108cb8 : 0xc82f31 (0x1 0x4 0xc8da48 0x0)
0x108cf8 : 0xc82d4f (0x4 0xc8da48 0x0 0x0)
0x108d38 : 0xc773e9 (0xc8ef0c 0xc8f9e0 0x0 0x0)
0x108d98 : 0xc705dc (0x454a810 0x108e58 0x1 0x1)
0x108dd8 : 0xc72b92 (0x454a810 0xc950fc 0x108e58 0x40)
0x108e08 : 0xc72bc7 (0x454a810 0x8 0x108e58 0x0)
0x108e38 : 0xc6f7e5 (0x454a810 0x8 0x108e58 0x0)
0x108ea8 : 0xc7ea30 (0x454a810 0xc93594 0x35870 0x6)
0x108ed8 : 0xc590d7 (0x4066d54 0x42c2b860 0xd 0xc93594)
0x108f08 : 0x6d0cbd (0x488d9c0 0x36 0x23b2a000 0x0)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.kext.ATY_Lamna(5.4.4)@0xc23000->0xc9cfff
dependency: com.apple.iokit.IONDRVSupport(1.7.3)@0x6c6000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x698000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.3)@0x6a9000
dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x644000
com.apple.iokit.IONDRVSupport(1.7.3)@0x6c6000->0x6d3fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x698000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.3)@0x6a9000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9J61

Kernel version:
Darwin Kernel Version 9.7.0: Tue Mar 31 22:52:17 PDT 2009; root:xnu-1228.12.14~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)

System uptime in nanoseconds: 632588268066
unloaded kexts:
com.apple.driver.iTunesPhoneDriver 1.0 - last unloaded 240444765636
loaded kexts:
com.apple.driver.iTunesPhoneDriver 1.0 - last loaded 93913858343
com.apple.driver.LSI_FW_500 2.0.6
com.apple.driver.Oxford_Semi 2.0.7
com.apple.driver.StorageLynx 2.0.7
com.apple.driver.initioFWBridge 2.0.7
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 2.0.7
com.apple.driver.InternalModemSupport 2.4.0
com.apple.iokit.IOBluetoothSerialManager 2.1.6f8
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleHDAPlatformDriver 1.6.8a3
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDA 1.6.8a3
com.apple.kext.ATY_Lamna 5.4.4
com.apple.driver.AppleHWSensor 1.9d0
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.AppleHDAController 1.6.8a3
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.ATIRadeonX2000 5.4.4
com.apple.driver.AppleMCEDriver 1.1.7
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0d10
com.apple.driver.AppleLPC 1.2.12
com.apple.driver.CSRUSBBluetoothHCIController 2.1.6f8
com.apple.driver.AppleHIDKeyboard 1.0.8b1
com.apple.driver.CSRHIDTransitionDriver 2.1.6f8
com.apple.driver.AppleUSBMergeNub 3.4.3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.0.9
com.apple.iokit.SCSITaskUserClient 2.0.9
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.2
com.apple.iokit.IOAHCIBlockStorage 1.2.1
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleUSBHub 3.4.0
com.apple.driver.AppleAHCIPort 1.6.0
com.apple.driver.AppleIntelPIIXATA 2.0.0
com.apple.driver.AirPortBrcm43xx 363.35.0
com.apple.iokit.IOUSBUserClient 3.3.1
com.apple.driver.AppleIntel8254XEthernet 2.1.2b1
com.apple.driver.AppleFWOHCI 3.8.2
com.apple.driver.AppleUSBEHCI 3.4.3
com.apple.driver.AppleUSBUHCI 3.3.5
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleACPIButtons 1.2.4
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.4
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.4
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.0.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOFireWireSerialBusProtocolTransport 1.5.2
com.apple.iokit.IOFireWireSBP2 1.9.8
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.6.8a3
com.apple.iokit.IOHDAFamily 1.6.8a3
com.apple.iokit.IOAudioFamily 1.6.9fc3
com.apple.kext.OSvKernDSPLib 1.1
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.driver.IOPlatformPluginFamily 3.4.0d10
com.apple.driver.AppleSMC 2.2.1d2
com.apple.driver.AppleUSBBluetoothHCIController 2.1.6f8
com.apple.iokit.IOBluetoothFamily 2.1.6f8
com.apple.iokit.IOUSBHIDDriver 3.2.2
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.0.9
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.0.9
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOFireWireFamily 3.4.7
com.apple.iokit.IOUSBFamily 3.4.3
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.4
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.2.0

 

[pascalformac]

bonjour
les coupable sont pointés là

Kernel loadable modules in backtrace (with dependencies):
com.apple.kext.ATY_Lamna(5.4.4)@0xc23000->0xc9cfff
dependency: com.apple.iokit.IONDRVSupport(1.7.3)@0x6c6000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x698000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.3)@0x6a9000
dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x644000
com.apple.iokit.IONDRVSupport(1.7.3)@0x6c6000->0x6d3fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x698000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.3)@0x6a9000

tu fais une recherche avec certains des termes et tu auras les principales causes (ici c'est materiel)
recherche de ce type
"kernel panic" et ensuite en variant
genre dependency: com.apple.iokit.IONDRVSupport
ou
dependency: com.apple.iokit.IOACPIFamily
etc etc

par ailleurs on constate la presence massive de
com.apple.driver.
(driver = volume)

ca sent le souci DD et carte graphique au minimum

 

[fgero]

com.apple.kext.ATY_Lamna(5.4.4)

--> c'est sûrement la carte graphique.

1) tu ouvres ton MP et tu t'assures que rien n'entrave le ventilo de la CG (poussière), et qu'elle est bien en place et propre
2) tu fais un hardware test
3) tu fais un reset SMC, éventuellement

---------- Post added at 18h02 ---------- Previous post was at 18h01 ----------

on a répondu en même temps !

 

[passecoual]

merci pour vos réponses,

je suis novice sur MP,
pouvez vous m'expliquer comment faire un hardware test et un reset SMC?


merci d'avance



2) tu fais un hardware test
3) tu fais un reset SMC, éventuellement

 

[pascalformac]

le hardware test est sur un de tes cd gris

le reset SMC est un processus propre à chaque machine
chercher la procedure pour ton macpro
(soit ta doc papier , soit aide mac, soit sites web)

 

[passecoual]

merci bien, je vais essayer le hardware test dans un premier temps.

 

[pascalformac]

alors normalement t'en as 2 , un light et un complet
faire le complet
et prevoir de faire ca à un moment libre , ca peut prendre un moment, ca dépend des machines
c'est assez joli à regarder d'ailleurs ( quand il teste l'écran)