Probleme Safari

[pmyf]

Bonjour, nouveau sur le forum, j'ai un souci avec Safari depuis plusieurs jours.
Pour info je suis sur Yosemite 10.10.2
A chaque fois que je le lance, il finit par bugger et j'ai le long message suivant ( cf infra ):
Je ne sais pas comment faire pour réinstaller safari
merci de votre aide

Process: Safari [871]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.3 (10600.3.18)
Build Info: WebBrowser-7600003018000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [871]
User ID: 502

Date/Time: 2015-01-31 10:50:37.497 +0100
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 9E98755A-E6BD-0BC5-7FCA-C7CC6C256277


Time Awake Since Boot: 2400 seconds

Crashed Thread: 12

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020

External Modification Warnings:
Thread creation by external task.

VM Regions Near 0x20:
-->
__TEXT 0000000101184000-0000000101185000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari

Application Specific Information:
Process Model:
Multiple Web Processes


Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9694c4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9694b64f mach_msg + 55
2 libFontRegistry.dylib 0x00007fff8af7d34b XTSendCopyPropertiesForFont + 255
3 libFontRegistry.dylib 0x00007fff8af9a38b TGlobalFontRegistryImp::CopyPropertiesForFont(__CFURL const*, __CFSet const*, TFontQueryOptions const&) const + 295
4 libFontRegistry.dylib 0x00007fff8af7c5c1 XTCopyPropertiesForFont + 144
5 com.apple.CoreText 0x00007fff8b5ebd21 TBaseFont::CopyLanguageProperties() const + 167
6 com.apple.CoreText 0x00007fff8b5ebb2e TBaseFont::CopyCharacterSet() const + 68
7 com.apple.CoreText 0x00007fff8b5e8d84 TBaseFont::CopyAttribute(unsigned long) const + 596
8 com.apple.CoreText 0x00007fff8b5d7da8 TDescriptor::CopyAttribute(__CFString const*) const + 176
9 com.apple.CoreText 0x00007fff8b5d7cce CTFontDescriptorCopyAttribute + 90
10 com.apple.UIFoundation 0x00007fff8a17f11c -[__NSFontTypefaceInfo _nominalCharacterCoverage] + 163
11 com.apple.UIFoundation 0x00007fff8a180b47 -[__NSSharedFontInstanceInfo _characterCoverage] + 336
12 com.apple.UIFoundation 0x00007fff8a115223 -[NSMutableAttributedString(NSMutableAttributedStringKitAdditions) fixFontAttributeInRange:] + 3236
13 com.apple.UIFoundation 0x00007fff8a1144e6 -[NSMutableAttributedString(NSMutableAttributedStringKitAdditions) fixAttributesInRange:] + 106
14 com.apple.UIFoundation 0x00007fff8a11fcab __NSCreateRenderingContextForAttributedString + 188
15 com.apple.UIFoundation 0x00007fff8a11de71 __NSStringDrawingEngine + 14710
16 com.apple.UIFoundation 0x00007fff8a11f34f -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSizeptions:context:] + 1068
17 com.apple.UIFoundation 0x00007fff8a11f9dc -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSizeptions:] + 41
18 com.apple.AppKit 0x00007fff8e1e0772 rectForString + 623
19 com.apple.AppKit 0x00007fff8e1db575 _NSGetTextCellBoundingRect + 996
20 com.apple.AppKit 0x00007fff8e1db10a -[NSCell cellSizeForBounds:] + 216
21 com.apple.AppKit 0x00007fff8e1daf77 -[NSTextFieldCell cellSizeForBounds:] + 276
22 com.apple.AppKit 0x00007fff8e16d19f -[NSCell cellSize] + 68
23 com.apple.AppKit 0x00007fff8e23eb0d -[NSThemeFrame _sizefCell:withTitle:] + 132
24 com.apple.AppKit 0x00007fff8e23ea43 -[NSThemeFrame _titleCellSize] + 147
25 com.apple.AppKit 0x00007fff8e23e69f -[NSThemeFrame _defaultTitlebarTitleRect] + 76
26 com.apple.AppKit 0x00007fff8e23e5ca -[NSThemeFrame _titlebarTitleRect] + 107
27 com.apple.AppKit 0x00007fff8e23e4e7 -[NSThemeFrame _titleTextFieldFrame] + 41
28 com.apple.AppKit 0x00007fff8e171693 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1313
29 com.apple.AppKit 0x00007fff8e167f4d -[NSThemeFrame _updateButtons] + 2735
30 com.apple.AppKit 0x00007fff8e80d407 -[NSThemeFrame _moveTitlebarViewsToView:] + 724
31 com.apple.AppKit 0x00007fff8e80ee29 __49-[NSThemeFrame _floatTitlebarAndToolbarFromInit:]_block_invoke + 836
32 com.apple.AppKit 0x00007fff8e1f4f39 +[NSAnimationContext runAnimationGroup:completionHandler:] + 82
33 com.apple.AppKit 0x00007fff8e80eaa1 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
34 com.apple.AppKit 0x00007fff8e16612e -[NSThemeFrame initWithFrame:styleMaskwner:] + 243
35 com.apple.AppKit 0x00007fff8e164690 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
36 com.apple.AppKit 0x00007fff8e163dc6 -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
37 com.apple.AppKit 0x00007fff8e39aace -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
38 com.apple.AppKit 0x00007fff8e1637f6 -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
39 com.apple.AppKit 0x00007fff8e39aa81 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
40 com.apple.AppKit 0x00007fff8e161105 -[NSWindowTemplate nibInstantiate] + 567
41 com.apple.AppKit 0x00007fff8e135e8b -[NSIBObjectData instantiateObject:] + 309
42 com.apple.AppKit 0x00007fff8e61a2d1 -[NSIBObjectData nibInstantiateWithOwnerptions:topLevelObjects:] + 452
43 com.apple.AppKit 0x00007fff8e12a605 loadNib + 384
44 com.apple.AppKit 0x00007fff8e69b5ab +[NSBundle(NSNibLoading) _loadNibFile:nameTableptions:withZonewnerBundle:] + 313
45 com.apple.AppKit 0x00007fff8e69bca8 +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTableptions:withZone:] + 150
46 com.apple.AppKit 0x00007fff8e43b73f _NXLoadNib + 196
47 com.apple.AppKit 0x00007fff8e43b11f -[NSAlert init] + 95
48 com.apple.AppKit 0x00007fff8e47ac33 +[NSAlert alertWithMessageText:defaultButton:alternateButtontherButton:informativeTextWithFormat:] + 131
49 com.apple.AppKit 0x00007fff8e14bf0d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
50 com.apple.AppKit 0x00007fff8e14bace -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
51 com.apple.AppKit 0x00007fff8e14ba6d -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
52 com.apple.AppKit 0x00007fff8e14b75a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completionHandler:] + 255
53 com.apple.AppKit 0x00007fff8e14b529 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
54 com.apple.AppKit 0x00007fff8e14af75 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
55 com.apple.Foundation 0x00007fff985bb1e8 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
56 com.apple.Foundation 0x00007fff985bb059 _NSAppleEventManagerGenericHandler + 102
57 com.apple.AE 0x00007fff9125899c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
58 com.apple.AE 0x00007fff91258719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
59 com.apple.AE 0x00007fff91258623 aeProcessAppleEvent + 295
60 com.apple.HIToolbox 0x00007fff96db5a2e AEProcessAppleEvent + 56
61 com.apple.AppKit 0x00007fff8e147626 _DPSNextEvent + 2665
62 com.apple.AppKit 0x00007fff8e146730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
63 com.apple.Safari.framework 0x00007fff9324a710 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
64 com.apple.AppKit 0x00007fff8e13a593 -[NSApplication run] + 594
65 com.apple.AppKit 0x00007fff8e125a14 NSApplicationMain + 1832
66 libdyld.dylib 0x00007fff9155f5c9 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff96952232 kevent64 + 10
1 libdispatch.dylib 0x00007fff9151da6a _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x00007fff9695194a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90bd840d start_wqthread + 13

Thread 3:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff9694c51a semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff91521c55 _dispatch_semaphore_wait_slow + 213
2 com.apple.StoreFoundation 0x00007fff924a433d -[ISServiceProxy performSynchronousBlock:withServiceNamerotocol:isMachService:interfaceClassName:] + 273
3 com.apple.StoreFoundation 0x00007fff924a4411 -[ISServiceProxy accountServiceSynchronousBlock:] + 52
4 com.apple.CommerceKit 0x00007fff90bfe0ec -[CKAccountStore primaryAccount] + 137
5 com.apple.Safari.framework 0x00007fff937c61ea __51-[WBSParsecSearchClient _fetchStoreFrontIdentifier]_block_invoke + 68
6 libdispatch.dylib 0x00007fff9151f323 _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x00007fff9151ac13 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff9151d88f _dispatch_root_queue_drain + 935
9 libdispatch.dylib 0x00007fff9152bfe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x00007fff90bda637 _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x00007fff90bd840d start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff9695194a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90bd840d start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff9695194a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90bd840d start_wqthread + 13

Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff96951136 __psynch_cvwait + 10
1 com.apple.WebCore 0x00007fff8c5fe53b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x00007fff8c5fb689 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x00007fff9047114f WTF::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff90bda268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff90bda1e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff90bd841d thread_start + 13

Thread 7:: Dispatch queue: com.apple.WebKit.ServicesController
0 libsystem_kernel.dylib 0x00007fff9694c51a semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff91521c55 _dispatch_semaphore_wait_slow + 213
2 libextension.dylib 0x00007fff96771b62 +[NSExtension extensionsWithMatchingAttributes:error:] + 321
3 com.apple.ShareKit 0x00007fff9568080e +[SHKSharingService sharingServicesWithIdentifier:attributes:itemTypes:matchingDictionary:itemAttributes:] + 1273
4 com.apple.ShareKit 0x00007fff95680fca +[SHKSharingService sharingServicesForItems:mask:] + 894
5 com.apple.AppKit 0x00007fff8ea3bb0a +[NSSharingService sharingServicesForItems:mask:] + 69
6 com.apple.WebKit 0x00007fff947acce1 ___ZN6WebKit18ServicesController23refreshExistingServicesEb_block_invoke + 191
7 libdispatch.dylib 0x00007fff9151f323 _dispatch_call_block_and_release + 12
8 libdispatch.dylib 0x00007fff9151ac13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff9151e365 _dispatch_queue_drain + 1100
10 libdispatch.dylib 0x00007fff9151fecc _dispatch_queue_invoke + 202
11 libdispatch.dylib 0x00007fff9151d6b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib 0x00007fff9152bfe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib 0x00007fff90bda637 _pthread_wqthread + 729
14 libsystem_pthread.dylib 0x00007fff90bd840d start_wqthread + 13

Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff9694c4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9694b64f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff98bcbabb CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff98bcb9ee thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff90bda268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff90bda1e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff90bd841d thread_start + 13

Thread 9:
0 libsystem_kernel.dylib 0x00007fff9695194a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90bd840d start_wqthread + 13

Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9694c4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9694b64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff94d51b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff94d50ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff94d50858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff91eaac80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff9860190a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff90bda268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff90bda1e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff90bd841d thread_start + 13

Thread 11:

Thread 12 Crashed:
0 libsystem_pthread.dylib 0x00007fff90bd8601 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff92efcb58 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff92ef5600 fprintf + 186
3 ??? 0x0000000106ad95dc 0 + 4407006684

Thread 12 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7af2e1d8 rcx: 0x00007fff7af2e1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7af2e1f0 rsi: 0x00007fff90bd8a80 rbp: 0x0000000106ad5e30 rsp: 0x0000000106ad5db0
r8: 0x0000000106add000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7af2d6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff90bd8601 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14




Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 250,06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight
USB Device: Hub
USB Device: Hub
USB Device: FreeAgent Go
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:

 

[pascalformac]

commence déjà par du simple
ca
mesures classiques en cas de pépins
ceci n'est pas un tuto mais un simple rappel rapide de divers choses faisables
pour plus d'infos faire une recherche


mesures concernant une fonction ou application


*tester sur une autre session
verification du fonctionnement de l'application ou fonction à problème sur un autre compte- une session2
( session1 fermée c'est mieux)
Tester sur un vrai compte 2, compte invité si c'est très ponctuel
Au besoin créer un vrai compte test ( preferences systeme/ comptes) et le garder car ca reservira toujours, pour tests ou examen des differences de fichiers
Si ca marche sur session2 , le souci est local ( session1)
et il faudra réparer la session1

si ca ne marche pas bien sur session2 , le souci est un niveau plus haut ( application, OS ou matériel) et on passe aux mesures globales


mesures globales

*réparation des permissions

* verification réparation du volume

*Avoir son OS à jour

* téléchargement et installation de la mise à jour combinée de l'OS
et ce quelles que soient les mises à jour déjà faites(

Cela permet de consolider l'OS et de corriger une erreur éventuelle non corrigée par une mise à jour précédente ou apparue depuis
regroupe en un seul fichier toutes les mises à jour
ou reinstall de tout l'OS ( cmd R/reinstaller)

*Autres
-reset pram
http://support.apple.com/kb/HT1379?viewlocale=fr_FR
-reset SMC
(procedure propre à chaque modèle)
pour macintel
http://support.apple.com/kb/HT3964?viewlocale=fr_FR
- démarrage sans extensions
http://support.apple.com/kb/HT1564?viewlocale=fr_FR

 

[conanjc]

Tu peux suivre ce petit guide de base pour résoudre tes problèmes avec Safari Yosemite.

 

[Moonwalker]

Rappel : une des dernières versions de Genieo fait planter Safari.

http://www.adwaremedic.com/index.php