macOS Big Sur Crash et redémarrage MacBook Pro 16" 2019

leo.srds

Membre enregistré
3 Mai 2017
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Bonjour à tous,

Depuis un moment maintenant (je dirais 2/3 mois), mon Macbook Pro 16" I9 1To 16Go RAM 2019 redémarre parfois tout seul lorsqu'il est en veille.
J'ai un message m'indiquant qu'il a redémarrer à cause d'un problème. J'ai appelé Apple, il m'ont fait faire une reset NVRAM mais ça n'a rien changé. Je suis sous Big Sur 11.2.

Quelqu'un a déjà été confronté à ça ?

Merci !

Voici le rapport :

Bloc de code:
Panic2panic(cpu 6 caller 0xffffff8006ebf5a4): "Zone element 0xffffff936eb76000 was modified after free for zone kext.kalloc.4096: " "Expected element to be cleared"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-7195.81.3/osfmk/kern/zalloc.c:1963
Backtrace (CPU 6), Frame : Return Address
0xffffffb0c9fead80 : 0xffffff80066bab4d
0xffffffb0c9feadd0 : 0xffffff80067fd7e3
0xffffffb0c9feae10 : 0xffffff80067ede1a
0xffffffb0c9feae60 : 0xffffff800665fa2f
0xffffffb0c9feae80 : 0xffffff80066ba3ed
0xffffffb0c9feafa0 : 0xffffff80066ba6d8
0xffffffb0c9feb010 : 0xffffff8006ebef9a
0xffffffb0c9feb080 : 0xffffff8006ebf5a4
0xffffffb0c9feb090 : 0xffffff80067163aa
0xffffffb0c9feb0c0 : 0xffffff80067175d2
0xffffffb0c9feb140 : 0xffffff80066c8fc4
0xffffffb0c9feb190 : 0xffffff80066c9c5d
0xffffffb0c9feb1b0 : 0xffffff8009712714
0xffffffb0c9feb1d0 : 0xffffff80096d1324
0xffffffb0c9feb550 : 0xffffff80096cb85b
0xffffffb0c9feb5b0 : 0xffffff800697ef09
0xffffffb0c9feb620 : 0xffffff8006972646
0xffffffb0c9feb920 : 0xffffff8006eb1ac9
0xffffffb0c9feb9c0 : 0xffffff8009616b21
0xffffffb0c9feba20 : 0xffffff80096157e9
0xffffffb0c9febae0 : 0xffffff8006ea7100
0xffffffb0c9febb40 : 0xffffff8006946f87
0xffffffb0c9febbd0 : 0xffffff800696e4e0
0xffffffb0c9febca0 : 0xffffff8006954988
0xffffffb0c9febef0 : 0xffffff8006955531
0xffffffb0c9febf40 : 0xffffff8006d698cb
0xffffffb0c9febfa0 : 0xffffff80066601f6
      Kernel Extensions in backtrace:
         com.apple.security.quarantine(4.0)[1C99CAC8-F001-3CEE-92E1-BB2CFC5A4D8F]@0xffffff8009611000->0xffffff8009618fff
            dependency: com.apple.kext.AppleMatch(1.0.0d1)[82D16ED7-54AB-3562-9ABF-05E96C622BF6]@0xffffff8007bfd000->0xffffff8007bfffff
            dependency: com.apple.security.sandbox(300.0)[2BC91DC8-F0AF-3762-B99A-53A1CF504978]@0xffffff800961a000->0xffffff800965dfff
         com.apple.filesystems.apfs(1677.81.1)[DB8F6842-2D8F-3535-8352-54EBDD26900F]@0xffffff8009676000->0xffffff80097d8fff
            dependency: com.apple.driver.AppleEFINVRAM(2.1)[D6C13E44-3657-3F40-99E4-355DAA82202E]@0xffffff8007a5a000->0xffffff8007a63fff
            dependency: com.apple.driver.AppleEffaceableStorage(1.0)[CE527E76-F27F-33BD-933A-ED837F559A6D]@0xffffff8007a6d000->0xffffff8007a72fff
            dependency: com.apple.iokit.CoreAnalyticsFamily(1)[CB8BC944-2B59-355C-A5D6-05FE908EBF67]@0xffffff8007ea9000->0xffffff8007eaffff
            dependency: com.apple.iokit.IOStorageFamily(2.1)[B5300908-BF34-3D47-8776-FB154A6DEE4C]@0xffffff800913f000->0xffffff8009150fff
            dependency: com.apple.kec.corecrypto(11.1)[E009770B-BAFB-3BF9-B176-D6B4CC96DF5F]@0xffffff8009806000->0xffffff8009896fff
            dependency: com.apple.security.AppleImage4(3.0.0)[FEF23A80-F512-320D-AA87-772F194AB11C]@0xffffff8007acf000->0xffffff8007adefff

Process name corresponding to current thread: Google Chrome
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev chunklist-security-epoch=0 -chunklist-no-rev2-dev

Mac OS version:
20D64

Kernel version:
Darwin Kernel Version 20.3.0: Thu Jan 21 00:07:06 PST 2021; root:xnu-7195.81.3~1/RELEASE_X86_64
Kernel UUID: C86236B2-4976-3542-80CA-74A6B8B4BA03
KernelCache slide: 0x0000000006400000
KernelCache base:  0xffffff8006600000
Kernel slide:      0x0000000006410000
Kernel text base:  0xffffff8006610000
__HIB  text base: 0xffffff8006500000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NO
Hibernation exit count: 6

System uptime in nanoseconds: 105513193093805
Last Sleep:           absolute           base_tsc          base_nano
  Uptime  : 0x00005ff6b464bd36
  Sleep   : 0x00005fe58f28e403 0x0000bd0b73c9badc 0x00005fda3ece3233
  Wake    : 0x00005fe5c14f086d 0x0000bd260813437a 0x00005fe5a08bbbba
last started kext at 105398679518423: >usb.cdc.acm    5.0.0 (addr 0xffffff7fa6b0b000, size 8192)
last stopped kext at 101268182393725: >usb.!UUserHCI    1 (addr 0xffffff7fa6f9d000, size 102400)
loaded kexts:
[QUOTE]
usb.!UUserHCI    1
AudioAUUC    1.70
usb.!UHostBillboardDevice    1.0
[/QUOTE]
@filesystems.smbfs    3.4.1
[QUOTE]
!ATopCaseHIDEventDriver    4030.5
!AHIDALSService    1
AGPM    119
!APlatformEnabler    2.7.0d0
X86PlatformShim    1.0.0
[/QUOTE]
@filesystems.autofs    3.0
@fileutil    20.036.15
@kext.AMDRadeonX6000    4.0.2
@kext.AMDRadeonServiceManager    4.0.2
[QUOTE]
!AUpstreamUserClient    3.6.8
!AGraphicsDevicePolicy    6.2.2
!A!IKBLGraphics    16.0.1
[/QUOTE]
@AGDCPluginDisplayMetrics    6.2.2
[QUOTE]
!AMuxControl2    6.2.2
pmtelemetry    1
LuaHardwareAccess    1.0.16
[/QUOTE]
|IOUserEthernet    1.0.1
|IO!BSerialManager    8.0.3d9
@Dont_Steal_Mac_OS_X    7.0.0
[QUOTE]
!AHV    1
!ADiskImages2    1
!A!ISlowAdaptiveClocking    4.0.0
BridgeAudioCommunication    100.2
!AAVEBridge    6.1
!AGFXHDA    100.1.431
!A!ICFLGraphicsFramebuffer    16.0.1
AGDCBacklightControl    6.2.2
!AThunderboltIP    4.0.3
!ABridgeAudio!C    100.2
!AMCCSControl    1.14
!A!IPCHPMC    2.0.1
BCMWLANFirmware4378.Hashstore    1
BCMWLANFirmware4377.Hashstore    1
BCMWLANFirmware4364.Hashstore    1
BCMWLANFirmware4355.Hashstore    1
!ABCMWLANBusInterfacePCIeMac    1
[/QUOTE]
@filesystems.tmpfs    1
@filesystems.hfs.kext    556.60.1
@BootCache    40
@!AFSCompression.!AFSCompressionTypeZlib    1.0.0
@!AFSCompression.!AFSCompressionTypeDataless    1.0.0d1
@filesystems.apfs    1677.81.1
@private.KextAudit    1.0
[QUOTE]
!ASmartBatteryManager    161.0.0
!AACPIButtons    6.1
!ASMBIOS    2.1
!AACPIEC    6.1
!AAPIC    1.7
[/QUOTE]
@!ASystemPolicy    2.0.0
@nke.applicationfirewall    310
|IOKitRegistryCompatibility    1
|EndpointSecurity    1
[QUOTE]
usb.cdc.acm    5.0.0
usb.serial    6.0.0
usb.cdc.ecm    5.0.0
usb.IOUSBHostHIDDevice    1.2
!UAudio    401.4
usb.!UHub    1.2
!AHS!BDriver    4030.5
IO!BHIDDriver    8.0.3d9
!AActuatorDriver    4400.28
!AMultitouchDriver    4400.28
!AInputDeviceSupport    4400.35
!AHIDKeyboard    223
[/QUOTE]
@kext.triggers    1.0
[QUOTE]
!AGraphicsControl    6.2.2
[/QUOTE]
|IOAVB!F    930.1
@!AGPUWrangler    6.2.2
|IOSlowAdaptiveClocking!F    1.0.0
|IO!BHost!CUARTTransport    8.0.3d9
|IO!BHost!CTransport    8.0.3d9
[QUOTE]
X86PlatformPlugin    1.0.0
[/QUOTE]
@kext.AMDRadeonX6100HWLibs    1.0
|IOAccelerator!F2    439.52
@plugin.IOgPTPPlugin    900.11
|IOEthernetAVB!C    1.1.0
[QUOTE]
!A!ILpssUARTv1    3.0.60
!A!ILpssUARTCommon    3.0.60
!AOnboardSerial    1.0
[/QUOTE]
|IOAudio!F    300.6.1
@vecLib.kext    1.2.0
@kext.AMDRadeonX6000Framebuffer    4.0.2
@kext.AMDSupport    4.0.2
@!AGraphicsDeviceControl    6.2.2
[QUOTE]
!ABacklightExpert    1.1.0
[/QUOTE]
|IONDRVSupport    585
[QUOTE]
!ASMBus!C    1.0.18d1
[/QUOTE]
@kext.AMDRadeonX6000HWServices    4.0.2
|IOGraphics!F    585
[QUOTE]
IOPlatformPlugin!F    6.0.0d8
usb.cdc.ncm    5.0.0
usb.cdc    5.0.0
usb.networking    5.0.0
usb.!UHostCompositeDevice    1.2
!ABCMWLANCoreMac    1.0.0
[/QUOTE]
|IOSerial!F    11
|IO80211!FV2    1200.12.2b1
[QUOTE]
IOImageLoader    1.0.0
corecapture    1.0.4
!AThunderboltPCIDownAdapter    4.1.1
!AThunderboltDPInAdapter    8.1.4
!AThunderboltDPAdapter!F    8.1.4
!AHPM    3.4.4
!A!ILpssI2C!C    3.0.60
!A!ILpssI2C    3.0.60
!A!ILpssDmac    3.0.60
!ABSDKextStarter    3
[/QUOTE]
|IOSurface    289.3
|IOSkywalk!F    1
[QUOTE]
mDNSOffloadUserClient    1.0.1b8
[/QUOTE]
@filesystems.hfs.encodings.kext    1
[QUOTE]
usb.!UVHCIBCE    1.2
usb.!UVHCICommonBCE    1.0
usb.!UVHCI    1.2
usb.!UVHCICommon    1.0
!AEffaceableNOR    1.0
[/QUOTE]
|IOBufferCopy!C    1.1.0
|IOBufferCopyEngine!F    1
|IONVMe!F    2.1.0
[QUOTE]
!AThunderboltNHI    7.2.8
[/QUOTE]
|IOThunderbolt!F    9.3.2
|IOUSB!F    900.4.2
[QUOTE]
usb.!UXHCIPCI    1.2
usb.!UXHCI    1.2
!AEFINVRAM    2.1
!AEFIRuntime    2.1
!ASMCRTC    1.0
[/QUOTE]
|IOSMBus!F    1.1
|IOHID!F    2.0.0
$!AImage4    3.0.0
|IOTimeSync!F    900.11
|IONetworking!F    3.4
[QUOTE]
DiskImages    493.0.0
[/QUOTE]
|IO!B!F    8.0.3d9
|IOReport!F    47
|IO!BPacketLogger    8.0.3d9
$quarantine    4
$sandbox    300.0
@kext.!AMatch    1.0.0d1
|CoreAnalytics!F    1
[QUOTE]
!ASSE    1.0
!AKeyStore    2
!UTDM    511.60.2
[/QUOTE]
|IOUSBMass!SDriver    184.40.6
|IOSCSIBlockCommandsDevice    436.40.6
|IO!S!F    2.1
|IOSCSIArchitectureModel!F    436.40.6
[QUOTE]
!AMobileFileIntegrity    1.0.5
[/QUOTE]
@kext.CoreTrust    1
[QUOTE]
!AFDEKeyStore    28.30
!AEffaceable!S    1.0
!ACredentialManager    1.0
KernelRelayHost    1
[/QUOTE]
|IOUSBHost!F    1.2
[QUOTE]
!UHostMergeProperties    1.2
usb.!UCommon    1.0
!ABusPower!C    1.0
!ASEPManager    1.0.1
IOSlaveProcessor    1
!AACPIPlatform    6.1
!ASMC    3.1.9
[/QUOTE]
|IOPCI!F    2.9
|IOACPI!F    1.4
[QUOTE]
watchdog    1
[/QUOTE]
@kec.pthread    1
@kec.corecrypto    11.1
@kec.Libm    1
 
Dernière édition par un modérateur:
Bonjour et merci pour ta réponse.
J'ai oublié de préciser que j'avais déjà ce problème sous Catalina, j'ai fait la mise à jour Big Sur en espérant que ça règle le problème mais ça n'a pas été le cas.
Je fais la mise à jour vers 11.2.3 de ce pas mais j'ai peu d'espoir que ça change quelque chose...
 
Une simple idée en observant les points d'éventuels blocages et le last stop pour les kext.
last started kext at 105398679518423: >usb.cdc.acm 5.0.0 (addr 0xffffff7fa6b0b000, size 8192)
last stopped kext at 101268182393725: >usb.!UUserHCI 1 (addr 0xffffff7fa6f9d000, size 102400)
loaded kexts:
usb.!UUserHCI 1
AudioAUUC 1.70