Mail quitte de manière imprévue

Tangy Zizzle

Nouveau membre
28 Novembre 2020
3
1
38
Bonjour à tous,

Cela fait près d'une semaine que l'application Mail de mon macbook pro quitte à peine lancée.
J'ai balayé les forums et tenté à peu près toutes les solutions : vérifier qu'aucune application ne gène Mail au lancement, décocher puis recocher les comptes mail rattachés à l'application depuis Préférences systèmes en redémarrant entre les deux, déplacer sur le bureau les fichier enveloppe puis relancer... mais rien n'y fait. Je ne sais plus quoi faire et cela m'handicape beaucoup.

Voici le rapport d'erreur suite à l'arrêt de Mail (j'ai supprimé les 31 Thread car le message aurait été trop long). Si une âme charitable voulait bien m'aider, je lui en serais très reconnaisant. Merci d'avance !

Process: Mail [4279]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 9.3 (3124)
Build Info: Mail-3124000000000000~2
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Mail [4279]
User ID: 501

Date/Time: 2020-11-28 16:42:24.432 +0100
OS Version: Mac OS X 10.11.6 (15G22010)
Report Version: 11
Anonymous UUID: E9AC85B2-13E7-B1D6-7947-C65EFAAA8D64


Time Awake Since Boot: 8100 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0x18:
-->
__TEXT 000000010d1fb000-000000010d5b6000 [ 3820K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mai

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000002 rcx: 0x5000000000000000 rdx: 0x0000000000000134
rdi: 0x00007ff87c53e8c0 rsi: 0x00007fff9b9c99df rbp: 0x00007fff529fdf70 rsp: 0x00007fff529fdf38
r8: 0x0000000000000558 r9: 0x0000000000000067 r10: 0x00007fff9b9c99df r11: 0x0000000000000000
r12: 0x00007ff87c53e690 r13: 0x00007ff87c53e6c0 r14: 0x0000000000000000 r15: 0x00007ff87c53e6c0
rip: 0x00007fff8b2d84dd rfl: 0x0000000000010246 cr2: 0x00007000007b4fd8

Logical CPU: 0
Error Code: 0x02000099
Trap Number: 133


VM Region Summary:
ReadOnly portion of Libraries: Total=331.5M resident=0K(0%) swapped_out_or_unallocated=331.5M(100%)
Writable regions: Total=1.1G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate.framework 128K 2
Activity Tracing 2048K 2
CG backing stores 224K 3
CG image 564K 92
CG shared images 272K 9
CoreAnimation 9612K 175
CoreAnimation (reserved) 8K 3 reserved VM address space (unallocated)
CoreData Object IDs 4100K 3
CoreUI image data 1640K 23
CoreUI image file 320K 8
Dispatch continuations 8192K 2
Foundation 28K 3
Image IO 64K 17
JS JIT generated code 8K 3
JS JIT generated code (reserved) 1.0G 2 reserved VM address space (unallocated)
Kernel Alloc Once 8K 3
MALLOC 57.3M 33
MALLOC guard page 32K 7
Memory Tag 242 12K 2
Memory Tag 251 108K 3
OpenCL 24K 4
Process Corpse Info 2048K 2
SQLite page cache 3328K 22
STACK GUARD 56.1M 33
Stack 23.3M 34
VM_ALLOCATE 80K 14
WebKit Malloc 4216K 7
__DATA 37.0M 374
__IMAGE 528K 2
__LINKEDIT 92.4M 38
__TEXT 239.2M 383
__UNICODE 552K 2
mapped file 185.5M 52
shared memory 16.3M 11
=========== ======= =======
TOTAL 1.7G 1339
TOTAL, minus reserved VM space 744.3M 1339

Model: MacBookPro9,2, BootROM MBP91.00DA.B00, 2 processors, Intel Core i5, 2,5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453220
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453220
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.95.178.1a2)
Bluetooth: Version 4.4.6f4, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500,11 GB
Serial ATA Device: HL-DT-ST DVDRW GS41N
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Hub
USB Device: 2.4G Wireless Mouse
USB Device: Thrustmaster dual analog 3.2
USB Device: USB 3.0 Bus
USB Device: Samsung M3 Portable
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1