MacBook Pro Mon Macbook Pro ventile beaucoup sans raison

[Nienna]

Bonjour,

Ceci est un appel à l'aide ! Les ventilateurs de mon macbook semblent avoir une vie à part, ils se déclenchent et s'arrêtent sans raison apparente.
Par exemple actuellement j'ai Chrome et l'activity monitor d'ouvert, la température est à 53 degrés et les ventilateurs sont à 6160 rpm...
Mon antivirus est à jour et ne détecte rien de particulier. J'ai fait tourner Onyx aussi, tenté un reset SMC, rien de nouveau...
Auriez-vous des idées pour m'aider ?

Merci par avance

 

[peyret]

Mon antivirus est à jour

Chrome

Le navigateur Chrome est réputé pour cela...
et l'antivirus finit le plat...

Pour aider à trouver le coupable, un rapport Etrecheck https://etrecheck.com/
nous apportera peut-être une réponse ?

1 — pour poster le rapport dans une fenêtre de "code" ==>

2 — et lorsque on a cliqué sur le (+),sur la ligne "code", une nouvelle fenêtre s'ouvre ==>

3 — Coller le rapport dans la fenêtre "code" *
* pour poster sur le forum, si le rapport fait + de 5000 caractères poster en 3 fois

 

[Sly54]

+1 pour Etrecheck
+1 pour se débarrasser de Chrome (prend FireFox, Safari, Opera…)

 

[Nienna]

Merci peyret pour ton message !
J'ai fait le diagnostic, voici le résultat : 1/2

EtreCheck version: 5.2 (5029)
Report generated: 2019-06-06 17:14:14
Download EtreCheck from https://etrecheck.com
Runtime: 1:58
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem
Description:
airfans working all the time

Major Issues:
  Anything that appears on this list needs immediate attention.
  More than one antivirus app - This machine has multiple antivirus apps installed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Pro (Retina, 15-inch, Mid 2015)
  MacBook Pro Model: MacBookPro11,5
  1 2,8 GHz Intel Core i7 (i7-4980HQ) CPU: 4-core
  16 RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB DDR3 1600  ok
    BANK 1/DIMM0 - 8 GB DDR3 1600  ok
  Battery: Health = Normal - Cycle count = 115

Video Information:
  AMD Radeon R9 M370X - VRAM: 2 GB
    Color LCD 3360 x 2100
    Thunderbolt Display 2560 x 1440
  Intel Iris Pro - VRAM: 1536 MB

Drives:
  disk0 - APPLE SSD SM1024G 1.00 TB (Solid State - TRIM: Yes)
  Internal PCI 8.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1.00 TB
      disk1 [APFS Virtual drive] 1.00 TB (Shared by 4 volumes)
        disk1s1 - Macintosh HD (APFS) (Shared - 539.15 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD 1.00 TB (459.36 GB free)
    APFS
    Mount point: /

  disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)
    APFS
    Mount point: /private/var/vm

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge
  Interface en3: Bluetooth PAN
  Interface en4: Display Ethernet
  Interface fw0: Display FireWire
  Interface en5: Thunderbolt Ethernet
  Interface en7: ZTE WCDMA Technologies MSM
  Interface en6: iPhone

System Software:
  macOS Mojave 10.14.5 (18F132)
  Time since boot: About an hour

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus apps: Bitdefender and CleanMyMac

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
    Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
    Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
    Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.gopro.stereomodestatus.plist
    Executable: /Applications/GoPro/Tools/StereoModeStatus.app/Contents/MacOS/StereoModeStatus
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  15 32-bit apps

Kernel Extensions:
  /Library/Extensions
    FileProtect.kext (1.1 - SDK 10.12)
    SelfProtect.kext (1.1 - SDK 10.8)
    TMProtection.kext (5.0.0 - SDK 10.14)
    CitrixGUSB.kext (1.0)
    Dropbox.kext (1.9.3 - SDK 10.14)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  173 Apple tasks
  [Running]  111 Apple tasks

System Launch Daemons:
  [Not Loaded]  34 Apple tasks
  [Loaded]  190 Apple tasks
  [Running]  112 Apple tasks

 

[Nienna]

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-06-06)
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)
  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-05-24)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-20)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-20)
  [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2019-05-14)
  [Running] com.citrix.AuthManager_Mac.plist (? 1ce99fae  - installed 2015-10-27)
  [Running] com.citrix.ReceiverHelper.plist (? 75b63b97  - installed 2015-10-27)
  [Running] com.citrix.ServiceRecords.plist (? 8e6543d  - installed 2015-10-27)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-13)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-13)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-05-22)
  [Not Loaded] com.teamviewer.teamviewer.plist (? bb938493  - installed 2016-12-21)
  [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? 5984e04  - installed 2016-12-21)

Launch Daemons:
  [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
  [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
  [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-05-24)
  [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-20)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-04)
  [Loaded] com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2019-05-14)
  [Not Loaded] com.bitdefender.agent.plist (? 0  - installed )
  [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2019-05-13)
  [Loaded] com.ezeep.cups.helper.plist (ezeep GmbH - installed 2014-12-11)
  [Loaded] com.ezeep.updater.helper.plist (ezeep GmbH - installed 2015-12-03)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-13)
  [Not Loaded] com.gopro.stereomodestatus.plist (? ab93fe2f  - installed 2013-09-10)
  [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-10-09)
  [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-05-22)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-11-08)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0  - installed )
  [Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7  - installed 2016-12-21)
  [Not Loaded] com.teamviewer.teamviewer_service.plist (? e6c7921e  - installed 2016-12-21)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-06-21)
  [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-14)
  [Loaded] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2019-01-17)
  [Running] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2019-01-17)

User Login Items:
  Dropbox.app (Dropbox, Inc. - installed 2019-06-05)
    (Application - /Applications/Dropbox.app)

  Franz.app (Stefan Malzner - installed 2019-04-25)
    (Application - /Applications/Franz.app)

  StartUpHelper (Spotify - installed 2019-04-11)
    (Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)

  ZoomOpener.app (? - installed 2018-11-16)
    (Application - ~/.zoomus/ZoomOpener.app)

  goproapp.devicedetection (? - installed 2017-07-13)
    (Modern Login Item - /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app)

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-06-06)
  CitrixICAClientPlugIn: 12.1.0 (? - installed 2016-02-18)
  AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-06-06)
  AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-05-24)
  MeetingJoinPlugin: 1.0 (? - installed 2018-10-09)

Audio Plug-ins:
  AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-24)
  BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-24)
  AirPlay: 2.0 (Apple - installed 2019-05-24)
  AppleAVBAudio: 740.1 (Apple - installed 2019-05-24)
  BridgeAudioSP: 5.46 (Apple - installed 2019-05-24)
  iSightAudio: 7.7.3 (Apple - installed 2019-05-24)

Time Machine:
  Time Machine information not available without Full Drive Access.

Performance:
  System Load: 2.26 (1 min ago) 2.75 (5 min ago) 2.58 (15 min ago)
  Nominal I/O speed: 5.27 MB/s
  File system: 32.74 seconds
  Write speed: 1379 MB/s
  Read speed: 1978 MB/s

CPU Usage Snapshot:
  Type Overall
  System 5 %
  User 14 %
  Idle 80 %

 

[Nienna]

3/3

Top Processes Snapshot by CPU:

  Process (count) CPU (Source - Location)

  Other processes 111.68 % (?)

  Google Chrome 13.35 % (Google, Inc.)

  Google Chrome Helper 13.16 % (Google, Inc.)

  Franz 4.21 % (Stefan Malzner)

  EtreCheck 4.09 % (App Store)


Top Processes Snapshot by Memory:

  Process (count) RAM usage (Source - Location)

  EtreCheck 600 MB (App Store)

  Microsoft Outlook 557 MB (Microsoft Corporation)

  Google Chrome 323 MB (Google, Inc.)

  Microsoft Excel 298 MB (Microsoft Corporation)

  Dropbox 285 MB (Dropbox, Inc.)


Top Processes Snapshot by Network Use:

  Process (count) Input / Output (Source - Location)

  Franz 10 MB / 4 MB (Stefan Malzner)

  Dropbox 749 KB / 1 MB (Dropbox, Inc.)

  Slack 235 KB / 73 KB (Slack Technologies, Inc.)

  mDNSResponder 31 KB / 27 KB (Apple)

  AcroCEF 20 KB / 17 KB (Adobe Systems, Inc.)


Virtual Memory Information:

  Physical RAM: 16 GB


  Free RAM: 310 MB

  Used RAM: 13.27 GB

  Cached files: 2.43 GB


  Available RAM: 2.73 GB

  Swap Used: 0 B


Software Installs (past 30 days):

  Install Date Name (Version)

  2019-05-13 Keynote (9.0)

  2019-05-16 Microsoft OneNote

  2019-05-16 Microsoft PowerPoint

  2019-05-16 Microsoft Outlook

  2019-05-20 Microsoft Excel

  2019-05-20 Microsoft Word

  2019-05-22 Microsoft AutoUpdate

  2019-06-05 OneDrive (19.062.0331)

  2019-06-05 Gatekeeper Configuration Data (167)

  2019-06-06 Adobe Acrobat DC (19.012.20034)

  2019-06-06 EtreCheck (5.2)


Diagnostics Information (past 7 days):

  Directory /Library/Logs/DiagnosticReports is not accessible.

  Enable Full Drive Access to see more information.


End of report

 

[Nienna]

3/3

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 111.68 % (?)
  Google Chrome 13.35 % (Google, Inc.)
  Google Chrome Helper 13.16 % (Google, Inc.)
  Franz 4.21 % (Stefan Malzner)
  EtreCheck 4.09 % (App Store)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 600 MB (App Store)
  Microsoft Outlook 557 MB (Microsoft Corporation)
  Google Chrome 323 MB (Google, Inc.)
  Microsoft Excel 298 MB (Microsoft Corporation)
  Dropbox 285 MB (Dropbox, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Franz 10 MB / 4 MB (Stefan Malzner)
  Dropbox 749 KB / 1 MB (Dropbox, Inc.)
  Slack 235 KB / 73 KB (Slack Technologies, Inc.)
  mDNSResponder 31 KB / 27 KB (Apple)
  AcroCEF 20 KB / 17 KB (Adobe Systems, Inc.)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 310 MB
  Used RAM: 13.27 GB
  Cached files: 2.43 GB

  Available RAM: 2.73 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-05-13 Keynote (9.0)
  2019-05-16 Microsoft OneNote
  2019-05-16 Microsoft PowerPoint
  2019-05-16 Microsoft Outlook
  2019-05-20 Microsoft Excel
  2019-05-20 Microsoft Word
  2019-05-22 Microsoft AutoUpdate
  2019-06-05 OneDrive (19.062.0331)
  2019-06-05 Gatekeeper Configuration Data (167)
  2019-06-06 Adobe Acrobat DC (19.012.20034)
  2019-06-06 EtreCheck (5.2)

Diagnostics Information (past 7 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report

 

[peyret]

J'en connais pas assez pour te donner les directives, mais

om.macpaw.CleanMyMac3

com.macpaw.CleanMyMac4

Si tu l'as utilisé, il risque d'avoir beaucoup "nettoyé", ....
Mais je ne pense pas que ton problème vienne de lui...
(Il manque la première partie du rapport Etrecheck — mémoire, OS démarré, etc...)

Et comme dirait Sly54 , ne pas utiliser Chrome

 

[Nienna]

peyret : dans mon tout premier message je vois (si je ne me trompe pas) les infos dont tu parles...
Je suis actuellement en train de refaire un check Cleanmymac au cas où il détecte quelque chose !

 

[peyret]

dans mon tout premier message je vois (si je ne me trompe pas) les infos dont tu parles..

Oups ! j'avais pas vu... Mais quand même 16 Go....

 

[Nienna]

Oui avec 16Go de RAM je devrais être tranquille quand même ! Mais non...

 

[Sly54]

Ca ne sert à rien : Antivirus apps: Bitdefender and CleanMyMac, donc à dégager.

Désactive Dropbox.

Supprime Chrome.

Et ça, tu connais : ezeep ? Citrix ?

 

[Nienna]

Ca ne sert à rien : Antivirus apps: Bitdefender and CleanMyMac, donc à dégager.

Je suis peut être old school mais ca me rassure d'avoir un anti-virus...

Désactive Dropbox.

Pas possible, c'est pour le boulot

Et ça, tu connais : ezeep ? Citrix ?

Ca par contre oui, ils ne devraient même plus être là... je les ai supprimés.

 

[guytoon48]

Je suis peut être old school mais ca me rassure d'avoir un anti-virus...

Bonjour,

Je suis peut être old school mais ca me rassure d'avoir un anti-virus...

Bonjour,

Venir sur le forum pour exposer le problème d'hyper ventilation est une bonne idée, ne pas suivre les conseils : je ne comprends pas!
les anti virus provoquent un ralentissement système car analyses fréquentes et donc demande d'énergie qui se traduit par la ventilation.
Même en milieu professionnel (j'étais infographiste au sein d'une imprimerie) nous n'avons JAMAIS installé d'anti virus inutile sur Mac OS.
Suivre les conseils de Sly54 : juste un anti malware.
Old school est incompatible avec informatique!!

 

[Sly54]

Je suis peut être old school mais ca me rassure d'avoir un anti-virus...


Pas possible, c'est pour le boulot

Néanmoins, pour tester et voir si la ventilation forte vient des antivirus/Dropbox, désactive le tout, puis teste. Tu verras ensuite ce qu'il te convient de faire.