Bonjour,
Je suis nouvelle sur le forum, j'espère que mon message concerne la bonne catégorie
.
J'ai un gros souci sur mon mac et je n'arrive pas à trouver de solution malgré mes recherches...
Comme il s'agit de mon ordinateur de travail, c'est un gros souci!!
J'ai le message d'erreur ci-dessous, est-ce que quelqu'un peut m'aider?
J'ai déjà essayé de reconstruire la base de données, redémarrer mon mac, mais rien n'y fait...
Merci mille fois pour votre aide,
Stéphanie
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-06-07 12:14:16 +0200
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.2.4.100205
Crashed Module Name: EntourageCore
Crashed Module Version: unknown
Crashed Module Offset: 0x00015ed4
Blame Module Name: EntourageCore
Blame Module Version: unknown
Blame Module Offset: 0x00015ed4
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Thread 0 crashed:
# 1 0x0146ced4 in UContactUtils::GetMeContactID() + 0x00000014 (EntourageCore + 0x00015ed4)
# 2 0x00028bc9 in __mh_execute_header + 0x00027BC9 (Microsoft Entourage + 0x00027bc9)
# 3 0x00029efc in __mh_execute_header + 0x00028EFC (Microsoft Entourage + 0x00028efc)
# 4 0x0002a541 in __mh_execute_header + 0x00029541 (Microsoft Entourage + 0x00029541)
# 5 0x000153eb in __mh_execute_header + 0x000143EB (Microsoft Entourage + 0x000143eb)
# 6 0x0001b226 in __mh_execute_header + 0x0001A226 (Microsoft Entourage + 0x0001a226)
# 7 0x012b770e in LApplication::Run() + 0x0000002C (PowerPlant + 0x0006f70e)
# 8 0x00019bd7 in __mh_execute_header + 0x00018BD7 (Microsoft Entourage + 0x00018bd7)
# 9 0x0000276e in __mh_execute_header + 0x0000176E (Microsoft Entourage + 0x0000176e)
# 10 0x00002695 in __mh_execute_header + 0x00001695 (Microsoft Entourage + 0x00001695)
X86 Thread State:
eax: 0x00000000 ebx: 0x0146cecc ecx: 0xa04faad4 edx:0xbffff1fc
edi: 0x023df130 esi: 0x16f977e8 ebp: 0xbffff128 esp:0xbffff110
ss: 0x0000001f eip: 0x0146ced4 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010282
Thread 1:
# 1 0x9790d3a6 in _signgam + 0x97766482 (libSystem.B.dylib + 0x000013a6)
# 2 0x97994eab in _signgam + 0x977EDF87 (libSystem.B.dylib + 0x00088eab)
# 3 0x021bbd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021bb3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x021bb46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x021bbf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 8 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x97984287 ecx: 0xb00a0a5c edx:0x9790d3a6
edi: 0x00000013 esi: 0xa4a37c58 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x9790d3a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Thread 2:
# 1 0x9791446e in _signgam + 0x9776D54A (libSystem.B.dylib + 0x0000846e)
# 2 0x9793edcd in _signgam + 0x97797EA9 (libSystem.B.dylib + 0x00032dcd)
# 3 0x916b6450 in __CMProfileID + 0x915E332C (ColorSync + 0x00033450)
# 4 0x916c8d8e in __CMProfileID + 0x915F5C6A (ColorSync + 0x00045d8e)
# 5 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 6 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0x0000014e ebx: 0x9793eded ecx: 0xb0122e7c edx:0x9791446e
edi: 0x02845fa4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x9791446e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 3:
# 1 0x9796bcfe in _signgam + 0x977C4DDA (libSystem.B.dylib + 0x0005fcfe)
# 2 0x010e3a8a in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174a8a)
# 3 0x00fef9c8 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x000809c8)
# 4 0x92444057 in __gTECMasterGlobals + 0x9215E817 (CarbonCore + 0x00049057)
# 5 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 6 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0x000c0194 ebx: 0x00fef977 ecx: 0xb01add3c edx:0x9796bcfe
edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c
ss: 0x0000001f eip: 0x9796bcfe cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 4:
# 1 0x97955b96 in _signgam + 0x977AEC72 (libSystem.B.dylib + 0x00049b96)
# 2 0x010e3b15 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174b15)
# 3 0x00fef676 in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x00080676)
# 4 0x92444057 in __gTECMasterGlobals + 0x9215E817 (CarbonCore + 0x00049057)
# 5 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 6 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0x00000193 ebx: 0x00fef5e7 ecx: 0xb022fcac edx:0x97955b96
edi: 0xb022fec4 esi: 0xb022ff34 ebp: 0xb022fcd8 esp:0xb022fcac
ss: 0x0000001f eip: 0x97955b96 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 5:
# 1 0x9790d2da in _signgam + 0x977663B6 (libSystem.B.dylib + 0x000012da)
# 2 0x00fefd8b in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080d8b)
# 3 0x92444057 in __gTECMasterGlobals + 0x9215E817 (CarbonCore + 0x00049057)
# 4 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 5 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0xffffffda ebx: 0x92457413 ecx: 0xb02b1e5c edx:0x9790d2da
edi: 0xb02b1f36 esi: 0x00000000 ebp: 0xb02b1e88 esp:0xb02b1e5c
ss: 0x0000001f eip: 0x9790d2da cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Loaded modules:
0: Microsoft Entourage (12.2.4.100205 Reg=en Loc=0x040c): /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
3: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
4: EntourageCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/12/EntourageCore
5: EntourageLegacy: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageLegacy
6: merp: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
7: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
8: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
9: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
10: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
11: RawCamera (474 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
12: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
13: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
14: libffi.dylib: /usr/lib/libffi.dylib
15: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
16: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
17: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
18: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
19: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
20: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
21: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
22: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
23: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
24: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
25: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
26: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
27: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
28: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
29: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
30: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
31: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
32: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
33: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
34: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
35: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
36: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
37: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
38: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
39: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
40: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
41: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
42: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
43: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
44: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
45: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
46: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
47: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
48: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
49: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
50: libauto.dylib: /usr/lib/libauto.dylib
51: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
52: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
53: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
54: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
55: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
56: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
57: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
58: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
59: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
60: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
61: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
62: libz.1.dylib: /usr/lib/libz.1.dylib
63: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
64: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
65: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
66: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
67: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
68: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
69: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
70: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
71: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
72: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
73: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
74: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
75: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
76: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
77: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
78: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
79: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
80: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
81: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
82: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
83: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
84: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
85: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
86: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
87: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
88: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
89: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
90: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
91: libcups.2.dylib: /usr/lib/libcups.2.dylib
92: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
93: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
94: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
95: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
96: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
97: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
98: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
99: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
100: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
101: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
102: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
103: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
104: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
105: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
106: libbsm.dylib: /usr/lib/libbsm.dylib
107: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
108: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
109: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
110: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
111: libGreekConverter.dylib: /System/Library/CoreServices/Encodings/libGreekConverter.dylib
112: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
113: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
114: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
115: libLatin5Converter.dylib: /System/Library/CoreServices/Encodings/libLatin5Converter.dylib
116: libLatinSuppConverter.dylib: /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
Operating System Information
Operating System: Mac OS X 10.5.8 (Build 9L31a)
CPU: Intel Core Duo, Number: 2, Speed: 1860 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1058
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: C380E399-5E37-4C73-A452-9FF9B0885DB3
Time from launch: 0 hours, 0 minutes, 10 seconds
Total errors on this client: 61
Je suis nouvelle sur le forum, j'espère que mon message concerne la bonne catégorie
J'ai un gros souci sur mon mac et je n'arrive pas à trouver de solution malgré mes recherches...
Comme il s'agit de mon ordinateur de travail, c'est un gros souci!!
J'ai le message d'erreur ci-dessous, est-ce que quelqu'un peut m'aider?
J'ai déjà essayé de reconstruire la base de données, redémarrer mon mac, mais rien n'y fait...
Merci mille fois pour votre aide,
Stéphanie
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-06-07 12:14:16 +0200
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.2.4.100205
Crashed Module Name: EntourageCore
Crashed Module Version: unknown
Crashed Module Offset: 0x00015ed4
Blame Module Name: EntourageCore
Blame Module Version: unknown
Blame Module Offset: 0x00015ed4
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Thread 0 crashed:
# 1 0x0146ced4 in UContactUtils::GetMeContactID() + 0x00000014 (EntourageCore + 0x00015ed4)
# 2 0x00028bc9 in __mh_execute_header + 0x00027BC9 (Microsoft Entourage + 0x00027bc9)
# 3 0x00029efc in __mh_execute_header + 0x00028EFC (Microsoft Entourage + 0x00028efc)
# 4 0x0002a541 in __mh_execute_header + 0x00029541 (Microsoft Entourage + 0x00029541)
# 5 0x000153eb in __mh_execute_header + 0x000143EB (Microsoft Entourage + 0x000143eb)
# 6 0x0001b226 in __mh_execute_header + 0x0001A226 (Microsoft Entourage + 0x0001a226)
# 7 0x012b770e in LApplication::Run() + 0x0000002C (PowerPlant + 0x0006f70e)
# 8 0x00019bd7 in __mh_execute_header + 0x00018BD7 (Microsoft Entourage + 0x00018bd7)
# 9 0x0000276e in __mh_execute_header + 0x0000176E (Microsoft Entourage + 0x0000176e)
# 10 0x00002695 in __mh_execute_header + 0x00001695 (Microsoft Entourage + 0x00001695)
X86 Thread State:
eax: 0x00000000 ebx: 0x0146cecc ecx: 0xa04faad4 edx:0xbffff1fc
edi: 0x023df130 esi: 0x16f977e8 ebp: 0xbffff128 esp:0xbffff110
ss: 0x0000001f eip: 0x0146ced4 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010282
Thread 1:
# 1 0x9790d3a6 in _signgam + 0x97766482 (libSystem.B.dylib + 0x000013a6)
# 2 0x97994eab in _signgam + 0x977EDF87 (libSystem.B.dylib + 0x00088eab)
# 3 0x021bbd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021bb3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x021bb46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x021bbf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 8 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x97984287 ecx: 0xb00a0a5c edx:0x9790d3a6
edi: 0x00000013 esi: 0xa4a37c58 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x9790d3a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Thread 2:
# 1 0x9791446e in _signgam + 0x9776D54A (libSystem.B.dylib + 0x0000846e)
# 2 0x9793edcd in _signgam + 0x97797EA9 (libSystem.B.dylib + 0x00032dcd)
# 3 0x916b6450 in __CMProfileID + 0x915E332C (ColorSync + 0x00033450)
# 4 0x916c8d8e in __CMProfileID + 0x915F5C6A (ColorSync + 0x00045d8e)
# 5 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 6 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0x0000014e ebx: 0x9793eded ecx: 0xb0122e7c edx:0x9791446e
edi: 0x02845fa4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x9791446e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 3:
# 1 0x9796bcfe in _signgam + 0x977C4DDA (libSystem.B.dylib + 0x0005fcfe)
# 2 0x010e3a8a in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174a8a)
# 3 0x00fef9c8 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x000809c8)
# 4 0x92444057 in __gTECMasterGlobals + 0x9215E817 (CarbonCore + 0x00049057)
# 5 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 6 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0x000c0194 ebx: 0x00fef977 ecx: 0xb01add3c edx:0x9796bcfe
edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c
ss: 0x0000001f eip: 0x9796bcfe cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 4:
# 1 0x97955b96 in _signgam + 0x977AEC72 (libSystem.B.dylib + 0x00049b96)
# 2 0x010e3b15 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174b15)
# 3 0x00fef676 in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x00080676)
# 4 0x92444057 in __gTECMasterGlobals + 0x9215E817 (CarbonCore + 0x00049057)
# 5 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 6 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0x00000193 ebx: 0x00fef5e7 ecx: 0xb022fcac edx:0x97955b96
edi: 0xb022fec4 esi: 0xb022ff34 ebp: 0xb022fcd8 esp:0xb022fcac
ss: 0x0000001f eip: 0x97955b96 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 5:
# 1 0x9790d2da in _signgam + 0x977663B6 (libSystem.B.dylib + 0x000012da)
# 2 0x00fefd8b in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080d8b)
# 3 0x92444057 in __gTECMasterGlobals + 0x9215E817 (CarbonCore + 0x00049057)
# 4 0x9793e155 in _signgam + 0x97797231 (libSystem.B.dylib + 0x00032155)
# 5 0x9793e012 in _signgam + 0x977970EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0xffffffda ebx: 0x92457413 ecx: 0xb02b1e5c edx:0x9790d2da
edi: 0xb02b1f36 esi: 0x00000000 ebp: 0xb02b1e88 esp:0xb02b1e5c
ss: 0x0000001f eip: 0x9790d2da cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Loaded modules:
0: Microsoft Entourage (12.2.4.100205 Reg=en Loc=0x040c): /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
3: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
4: EntourageCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/12/EntourageCore
5: EntourageLegacy: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageLegacy
6: merp: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
7: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
8: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
9: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
10: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
11: RawCamera (474 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
12: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
13: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
14: libffi.dylib: /usr/lib/libffi.dylib
15: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
16: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
17: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
18: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
19: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
20: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
21: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
22: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
23: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
24: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
25: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
26: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
27: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
28: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
29: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
30: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
31: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
32: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
33: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
34: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
35: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
36: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
37: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
38: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
39: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
40: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
41: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
42: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
43: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
44: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
45: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
46: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
47: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
48: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
49: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
50: libauto.dylib: /usr/lib/libauto.dylib
51: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
52: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
53: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
54: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
55: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
56: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
57: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
58: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
59: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
60: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
61: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
62: libz.1.dylib: /usr/lib/libz.1.dylib
63: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
64: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
65: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
66: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
67: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
68: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
69: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
70: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
71: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
72: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
73: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
74: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
75: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
76: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
77: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
78: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
79: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
80: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
81: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
82: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
83: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
84: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
85: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
86: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
87: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
88: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
89: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
90: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
91: libcups.2.dylib: /usr/lib/libcups.2.dylib
92: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
93: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
94: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
95: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
96: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
97: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
98: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
99: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
100: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
101: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
102: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
103: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
104: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
105: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
106: libbsm.dylib: /usr/lib/libbsm.dylib
107: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
108: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
109: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
110: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
111: libGreekConverter.dylib: /System/Library/CoreServices/Encodings/libGreekConverter.dylib
112: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
113: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
114: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
115: libLatin5Converter.dylib: /System/Library/CoreServices/Encodings/libLatin5Converter.dylib
116: libLatinSuppConverter.dylib: /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
Operating System Information
Operating System: Mac OS X 10.5.8 (Build 9L31a)
CPU: Intel Core Duo, Number: 2, Speed: 1860 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1058
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: C380E399-5E37-4C73-A452-9FF9B0885DB3
Time from launch: 0 hours, 0 minutes, 10 seconds
Total errors on this client: 61