safari ne se lance plus apres changement de disque dur

jol'indien

Membre confirmé
6 Février 2015
26
0
40
bonjour a tous, j'ai fait remplacé le disque dur et lecteur cd de mon macbook pro (fin 2011, os x 10.7.5) par un ssd et un autre disque dur (7200 t/min), le probleme est qu'il m'est impossible de lancer safari puisqu'a chaque fois le message "safari a quitté de manière imprévue" apparait. heureusement que j'avais aussi firefox. quelqu'un peut il m'aider?
 
Bonjour et bienvenue,

après remplacement du DD par un SSD, que s'est-il passé :
- clean install de Lion + migration ?
- clonage ?

Tu pourrais :
- fournir le rapport de plantage s'il y en a un.
- réparer les permissions dans utilitaires de disque
- tester Safari dans une AUTRE session
- si pas réglé, réinstaller le système (sans effacer le disque donc sans rien perdre)
 
Bonjour et bienvenue,

après remplacement du DD par un SSD, que s'est-il passé :
- clean install de Lion + migration ?
- clonage ?

Tu pourrais :
- fournir le rapport de plantage s'il y en a un.
- réparer les permissions dans utilitaires de disque
- tester Safari dans une AUTRE session
- si pas réglé, réinstaller le système (sans effacer le disque donc sans rien perdre)
+1
on precise un détail
session neuve (crée par cet OS ) ou invité
 
merci pour vos réponses et votre temps! le technicien m'a dit qu'il avait cloné mon vieux DD, la session que j'utilise est la meme que celle d'avant (une session a mon nom). j'ai réparé les permissions mais ca ne change rien, il faut que je teste sur une autre session et je vous tiens au courant.
le rapport est trop long pour etre envoyé.
 
Process: Safari [571]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.7)
Build Info: WebBrowser-7534057007000000~2
Code Type: X86 (Native)
Parent Process: launchd [121]

Date/Time: 2015-02-06 18:46:48.494 +0100
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9

Interval Since Last Report: 17963 sec
Crashes Since Last Report: 59
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report: 59
Anonymous UUID: FF694E28-E187-45D7-ABE2-FF4CCE17207B

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
Process Model:
Single Web Process
objc[571]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** Call stack at first throw:
(
0 CoreFoundation 0x9af24a67 __raiseError + 231
1 libobjc.A.dylib 0x96c7d149 objc_exception_throw + 155
2 CoreFoundation 0x9ae8c289 +[NSException raise:format:arguments:] + 137
3 Foundation 0x99522233 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116
4 AppKit 0x99d2977e -[NSMenu itemAtIndex:] + 175
5 AppKit 0x99d298f5 -[NSMenu removeItemAtIndex:] + 64
6 Safari 0x000f8a03 -[AppController awakeFromNib] + 491
7 CoreFoundation 0x9ae821aa -[NSObject performSelector:] + 58
8 CoreFoundation 0x9ae82127 -[NSSet makeObjectsPerformSelector:] + 247
9 AppKit 0x99d0f05f -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1315
10 AppKit 0x99d04dde loadNib + 380
11 AppKit 0x99d041c5 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 235
12 AppKit 0x99d040cf +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
13 AppKit 0x99d04003 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
14 AppKit 0x99f88864 NSApplicationMain + 445
15 Safari 0x002dacf1 SafariMain + 357
16 Safari 0x000eaf79 Safari + 3961
17 ??? 0x00000002 0x0 + 2
)

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9af24957 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib 0x96c7d149 objc_exception_throw + 155
2 com.apple.CoreFoundation 0x9ae8c289 +[NSException raise:format:arguments:] + 137
3 com.apple.Foundation 0x99522233 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116
4 com.apple.AppKit 0x99d2977e -[NSMenu itemAtIndex:] + 175
5 com.apple.AppKit 0x99d298f5 -[NSMenu removeItemAtIndex:] + 64
6 com.apple.Safari.framework 0x000f8a03 -[AppController awakeFromNib] + 491
7 com.apple.CoreFoundation 0x9ae821aa -[NSObject performSelector:] + 58
8 com.apple.CoreFoundation 0x9ae82127 -[NSSet makeObjectsPerformSelector:] + 247
9 com.apple.AppKit 0x99d0f05f -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1315
10 com.apple.AppKit 0x99d04dde loadNib + 380
11 com.apple.AppKit 0x99d041c5 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 235
12 com.apple.AppKit 0x99d040cf +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
13 com.apple.AppKit 0x99d04003 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
14 com.apple.AppKit 0x99f88864 NSApplicationMain + 445
15 com.apple.Safari.framework 0x002dacf1 SafariMain + 357
16 com.apple.Safari 0x000eaf79 0xea000 + 3961

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9524090a kevent + 10
1 libdispatch.dylib 0x92e3be04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x92e3a853 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x9524002e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97c46ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97c486fe start_wqthread + 30

Thread 3:
0 libsystem_kernel.dylib 0x9524002e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97c46ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97c486fe start_wqthread + 30

Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x95240cc2 __pread + 10
1 libsqlite3.dylib 0x96b14b48 unixRead + 88
2 libsqlite3.dylib 0x96b3b47a readDbPage + 138
3 libsqlite3.dylib 0x96b39cc7 sqlite3PagerAcquire + 311
4 libsqlite3.dylib 0x96bcbfa9 checkTreePage + 329
5 libsqlite3.dylib 0x96bcc1e8 checkTreePage + 904
6 libsqlite3.dylib 0x96bcc1e8 checkTreePage + 904
7 libsqlite3.dylib 0x96bccb54 checkTreePage + 3316
8 libsqlite3.dylib 0x96bd0a32 sqlite3BtreeIntegrityCheck + 770
9 libsqlite3.dylib 0x96b60445 sqlite3VdbeExec + 23221
10 libsqlite3.dylib 0x96b59c83 sqlite3_step + 2051
11 com.apple.WebCore 0x0110dd09 WebCore::SQLiteStatement::step() + 73
12 com.apple.WebCore 0x01846d7b WebCore::IconDatabase::checkIntegrity() + 123
13 com.apple.WebCore 0x0110d5be WebCore::IconDatabase::performOpenInitialization() + 62
14 com.apple.WebCore 0x0110cef7 WebCore::IconDatabase::iconDatabaseSyncThread() + 279
15 com.apple.JavaScriptCore 0x007bcc6c _ZN3WTFL16threadEntryPointEPv + 76
16 com.apple.JavaScriptCore 0x007bcc00 _ZN3WTFL19wtfThreadEntryPointEPv + 16
17 libsystem_c.dylib 0x97c44ed9 _pthread_start + 335
18 libsystem_c.dylib 0x97c486de thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x9524002e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97c46ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97c486fe start_wqthread + 30

Thread 6:
0 libsystem_kernel.dylib 0x9524002e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97c46ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97c486fe start_wqthread + 30

Thread 7:: CoreAnimation render server
0 libsystem_kernel.dylib 0x9523dc22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9523d1f6 mach_msg + 70
2 com.apple.QuartzCore 0x93f4c959 CA::Render::Server::server_thread(void*) + 233
3 com.apple.QuartzCore 0x93f4c866 thread_fun + 29
4 libsystem_c.dylib 0x97c44ed9 _pthread_start + 335
5 libsystem_c.dylib 0x97c486de thread_start + 34

Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9523dc22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9523d1f6 mach_msg + 70
2 com.apple.CoreFoundation 0x9ae119da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x9ae1ab04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x9ae1a1dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x9ae1a088 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x994b30c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
7 com.apple.Foundation 0x994a6e25 -[NSThread main] + 45
8 com.apple.Foundation 0x994a6dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x97c44ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97c486de thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0xad03f548 ecx: 0x00000001 edx: 0x00000000
edi: 0x7869f080 esi: 0x96c7d0bf ebp: 0xc00e8088 esp: 0xc00e8080
ss: 0x00000023 efl: 0x00000282 eip: 0x9af24957 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x039f6000
Logical CPU: 0
 
Binary Images:
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0x9c808000 - 0x9c815fff libGL.dylib (??? - ???) <A72F14F7-1836-34AB-9F08-67836CB966E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9c816000 - 0x9c877ffb com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <7A14BE52-6789-3CE3-9AE9-B733F4903EB1> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9cbad000 - 0x9cbcfffe com.apple.framework.familycontrols (3.0 - 300) <6735D7ED-7053-3AB8-B144-E7F70A124CCD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x9cbd0000 - 0x9ced2fff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x9ced3000 - 0x9ced4fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x9ced5000 - 0x9ced9ff7 com.apple.OpenDirectory (10.7 - 146) <CFBA4CCF-65D4-3879-BC6A-8888C13E3345> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9ceda000 - 0x9cedefff libGIF.dylib (??? - ???) <2ADFED97-2228-343D-9A53-207CBFDE7984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9cedf000 - 0x9cf0eff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x9cf51000 - 0x9cf52ffd libCVMSPluginSupport.dylib (??? - ???) <4B0476F9-950D-3EB7-BD83-F65AF0B05F0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1407
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=168.7M resident=60.6M(36%) swapped_out_or_unallocated=108.1M(64%)
Writable regions: Total=59.4M written=4820K(8%) resident=6776K(11%) swapped_out=0K(0%) unallocated=52.8M(89%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 1324K
MALLOC 43.9M
MALLOC guard page 64K
SQLite page cache 2592K
Stack 68.1M
TC malloc 32K
VM_ALLOCATE 992K
__CI_BITMAP 80K
__DATA 7800K
__DATA/__OBJC 164K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 55.3M
__OBJC 1892K
__OBJC/__DATA 260K
__PAGEZERO 4K
__TEXT 113.4M
__UNICODE 544K
mapped file 143.6M
shared memory 312K
shared pmap 10.3M
=========== =======
TOTAL 450.9M

Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 16 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393955353432382D3036332E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393955353432382D3036332E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: KINGSTON SV300S37A240G, 240,06 GB
Serial ATA Device: WDC WD7500BPKX-22HPJT0, 750,16 GB
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
 
quand je redémarre l'ordi, il n'y a que ma session qui s'affiche.
et alors?
ca peut etre parfaitement normal si t'as qu'une session
ou très anormal si tu as plusieurs sessions (recommandé)

faire le test safari sur une autre session test
c'est le premier reflexe à avoir quand un truc foire dans une session

mesures classiques en cas de pépins
ceci n'est pas un tuto mais un simple rappel rapide de divers choses faisables
pour plus d'infos faire une recherche


mesures concernant une fonction ou application


*tester sur une autre session
verification du fonctionnement de l'application ou fonction à problème sur un autre compte- une session2
( session1 fermée c'est mieux)
Tester sur un vrai compte 2, compte invité si c'est très ponctuel
Au besoin créer un vrai compte test ( preferences systeme/ comptes) et le garder car ca reservira toujours, pour tests ou examen des differences de fichiers
Si ca marche sur session2 , le souci est local ( session1)
et il faudra réparer la session1

si ca ne marche pas bien sur session2 , le souci est un niveau plus haut ( application, OS ou matériel) et on passe aux mesures globales


mesures globales

*réparation des permissions

* verification réparation du volume

*Avoir son OS à jour

* téléchargement et installation de la mise à jour combinée de l'OS
et ce quelles que soient les mises à jour déjà faites

Cela permet de consolider l'OS et de corriger une erreur éventuelle non corrigée par une mise à jour précédente ou apparue depuis
regroupe en un seul fichier toutes les mises à jour

*Autres
-reset pram
http://support.apple.com/kb/HT1379?viewlocale=fr_FR
-reset SMC
(procedure propre à chaque modèle)
pour macintel
http://support.apple.com/kb/HT3964?viewlocale=fr_FR
- démarrage sans extensions
http://support.apple.com/kb/HT1564?viewlocale=fr_FR
 
quand tu m'as parlé de session invité je croyais qu'il y en avait une par defaut... donc j'ai bien qu'une session, merci pour ta reponse meme si je ne comprends pas tout mais je regarde les liens que tu m'as envoyé. quand tu parle d'avoir l'os a jour, ca veut dire evoluer vers mavericks? je vais creer une session test.
 
session invité est crée par defaut
MAIS c'est à l'utilisateur de...l'activer ( c'est à dire de la rendre utilisable dans le futur)
 
Il y a eu une période sur le forum pendant laquelle beaucoup ont eu des problème avec Safari 6 sur Lion (après une mise à jour je crois).

On réglait le problème en réinstallant Safari, qu'on pouvait télécharger depuis un site réservé aux développeurs.

J'ai retrouvé le fichier, que j'avais conservé, donc si ça t'intéresse je peux te le fournir (je l'ai mis en ligne).
Tu devras supprimer le Safari actuel (par le Terminal) et réinstaller Safari grâce au fichier .pkg fourni.

La mise à jour combinée devrait régler le problème aussi.