Kernel Panic sur Mac Pro (early 2009)

Bladrak

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24 Mars 2004
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Bonjour tout le monde !

J'ai des petits soucis de Kernel Panic sur mon Mac Pro (Early 2009)... Elles se produisent lorsque je lis un film sur VLC, une vidéo Flash ou encore que je joue à un jeu ; mais j'ai aussi des BSOD lorsque je joue sous windows 7...

D'après le log, il semblerait qu'une des barrettes de RAM soit défectueuse, mais est-ce qu'il est possible d'identifier laquelle précisément ? (Je suppose que DIMM 1 et Channel 2 peuvent aider mais je ne sais pas les interpréter...)

Ce qui est assez étrange aussi c'est que j'ai fait tourner l'Apple Hardware Test en mode standard puis en mode complet, et qu'aucun des deux ne m'a diagnostiqué d'erreur...

Merci par avance de vos conseils !


Bloc de code:
Interval Since Last Panic Report:  187952 sec
Panics Since Last Report:          1
Anonymous UUID:                    EBC82560-F7E7-4055-A0C5-F59A6461E998

Tue Nov 17 21:14:13 2009
Machine-check capabilities (cpu 6) 0x0000000000001c09:
 family: 6 model: 26 stepping: 5 microcode: 15
 Intel(R) Xeon(R) CPU           W3520  @ 2.67GHz
 9 error-reporting banks
 threshold-based error status present
 extended corrected memory error handling present
Machine-check status 0x0000000000000004:
 machine-check in progress
MCA error-reporting registers:
 IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
 IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid
 IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
 IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
 IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
 IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
 IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
 IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
 Package 0 logged:
 IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid
  Channel number:         15 (unknown)
  Memory Operation:       read
  Machine-specific error: Read ECC
  COR_ERR_CNT:            0
  Status bits:
   Processor context corrupt
   ADDR register valid
   MISC register valid
   Error enabled
   Uncorrected error
 IA32_MC8_ADDR(0x422): 0x0000000035d86100
 IA32_MC8_MISC(0x423): 0xbb45697000091282
  DIMM:     1
  Channel:  2
  Syndrome: 0xbb456970
panic(cpu 6 caller 0xffffff80002cc137): Machine Check thread:0xffffff8013421ba8 at 0xffffff7f80afc06a, registers:
CR0: 0x000000008001003b, CR2: 0x0000000100518000, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000005, RDX: 0xffffff80a314b250
RSP: 0xffffff80b1183c30, RBP: 0xffffff80b1183c30, RSI: 0x0000000000000002, RDI: 0xffffff8000643860
R8:  0x7fffffffffffffff, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0x000001424c517b2b, R13: 0x000001424c621000, R14: 0x800001424c4e26b4, R15: 0xffffff80a999e0d8
RFL: 0x0000000000000093, RIP: 0xffffff7f80afc06a, CS:  0x0000000000000008, SS:  0x0000000000000010
Error code: 0x0000000000000000

Backtrace (CPU 6), Frame : Return Address
0xffffff80a9a64eb0 : 0xffffff8000204ae6 
0xffffff80a9a64fb0 : 0xffffff80002cc137 
0xffffff80a9a650a0 : 0xffffff80002df82f 
0xffffff80b1183c30 : 0xffffff7f80afbd51 
0xffffff80b1183c60 : 0xffffff7f80afbe58 
0xffffff80b1183ca0 : 0xffffff7f80af4d9f 
0xffffff80b1183d70 : 0xffffff7f80af6526 
0xffffff80b1183e00 : 0xffffff800022c640 
0xffffff80b1183e20 : 0xffffff80002080c2 
0xffffff80b1183e60 : 0xffffff8000208d0a 
0xffffff80b1183ef0 : 0xffffff80002097b0 
0xffffff80b1183f60 : 0xffffff8000282e9d 
0xffffff80b1183fa0 : 0xffffff80002c4597 
      Kernel Extensions in backtrace (with dependencies):
         com.apple.driver.AppleIntelCPUPowerManagement(96.0.0)@0xffffff7f80af3000->0xffffff7f80b0dfff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10C540

Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov  3 10:35:19 PST 2009; root:xnu-1486.2.11~1/RELEASE_X86_64
System model name: MacPro4,1 (Mac-F221BEC8)

System uptime in nanoseconds: 1384260038520
unloaded kexts:
com.apple.driver.AppleIntel8254XEthernet	2.1.1b7 (addr 0xffffff7f80ad5000, size 0x122880) - last unloaded 133127181915
loaded kexts:
com.apple.filesystems.autofs	2.1.0 - last loaded 13839776735
com.apple.driver.AppleTyMCEDriver	1.0.1d8
com.apple.driver.AGPM	100.9.3
com.apple.filesystems.ntfs	3.1
com.apple.driver.AppleHWSensor	1.9.2d0
com.apple.driver.AppleMikeyHIDDriver	1.2.0
com.apple.driver.AppleHDA	1.7.9a4
com.apple.driver.AppleMikeyDriver	1.7.9a4
com.apple.driver.AppleUpstreamUserClient	3.1.0
com.apple.kext.ATIFramebuffer	6.0.6
com.apple.driver.ACPI_SMC_PlatformPlugin	4.0.1d0
com.apple.driver.AppleIntelNehalemProfile	11
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AudioIPCDriver	1.1.2
com.apple.ATIRadeonX2000	6.0.6
com.apple.driver.AppleLPC	1.4.9
com.apple.iokit.IOAHCIBlockStorage	1.6.0
com.apple.iokit.SCSITaskUserClient	2.6.0
com.apple.BootCache	31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
com.apple.driver.AppleFWOHCI	4.4.0
com.apple.driver.AppleEFINVRAM	1.3.0
com.apple.driver.Intel82574L	1.0.4b1
com.apple.driver.AppleUSBHub	3.8.4
com.apple.driver.AppleAHCIPort	2.0.1
com.apple.driver.AppleUSBEHCI	3.7.5
com.apple.driver.AppleUSBUHCI	3.7.5
com.apple.driver.AppleRTC	1.3
com.apple.driver.AppleHPET	1.4
com.apple.driver.AppleACPIButtons	1.3
com.apple.driver.AppleSMBIOS	1.4
com.apple.driver.AppleACPIEC	1.3
com.apple.driver.AppleAPIC	1.4
com.apple.driver.AppleIntelCPUPowerManagementClient	96.0.0
com.apple.security.sandbox	0
com.apple.security.quarantine	0
com.apple.nke.applicationfirewall	2.1.11
com.apple.driver.AppleIntelCPUPowerManagement	96.0.0
com.apple.driver.AppleProfileReadCounterAction	17
com.apple.driver.DspFuncLib	1.7.9a4
com.apple.driver.AppleProfileTimestampAction	10
com.apple.driver.AppleProfileThreadInfoAction	14
com.apple.driver.AppleProfileRegisterStateAction	10
com.apple.driver.AppleProfileKEventAction	10
com.apple.driver.AppleProfileCallstackAction	20
com.apple.driver.AppleSMBusController	1.0.4d0
com.apple.driver.IOPlatformPluginFamily	4.0.1d0
com.apple.iokit.IOFireWireIP	2.0.3
com.apple.driver.AppleUSBAudio	2.6.6b2
com.apple.iokit.IOSurface	73.0
com.apple.iokit.IOBluetoothSerialManager	2.2.4f3
com.apple.iokit.IOSerialFamily	10.0.3
com.apple.driver.AppleSMC	3.0.1d2
com.apple.iokit.IOAudioFamily	1.7.2fc1
com.apple.kext.OSvKernDSPLib	1.3
com.apple.iokit.AppleProfileFamily	41
com.apple.driver.AppleHDAController	1.7.9a4
com.apple.iokit.IOHDAFamily	1.7.9a4
com.apple.driver.AppleSMBusPCI	1.0.4d0
com.apple.iokit.IONDRVSupport	2.0
com.apple.kext.ATI4800Controller	6.0.6
com.apple.kext.ATISupport	6.0.6
com.apple.iokit.IOGraphicsFamily	2.0
com.apple.driver.AppleUSBHIDKeyboard	1.2.0a3
com.apple.driver.AppleHIDKeyboard	1.2.0a3
com.apple.iokit.IOUSBHIDDriver	3.8.4
com.apple.driver.XsanFilter	402.1
com.apple.driver.AppleUSBMergeNub	3.8.5
com.apple.iokit.IOSCSIBlockCommandsDevice	2.6.0
com.apple.iokit.IOUSBMassStorageClass	2.5.1
com.apple.driver.AppleUSBComposite	3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice	2.6.0
com.apple.iokit.IOBDStorageFamily	1.6
com.apple.iokit.IODVDStorageFamily	1.6
com.apple.iokit.IOCDStorageFamily	1.6
com.apple.iokit.IOFireWireFamily	4.1.7
com.apple.iokit.IOAHCISerialATAPI	1.2.1
com.apple.iokit.IOSCSIArchitectureModelFamily	2.6.0
com.apple.iokit.IONetworkingFamily	1.9
com.apple.driver.AppleEFIRuntime	1.3.0
com.apple.iokit.IOUSBUserClient	3.8.5
com.apple.iokit.IOAHCIFamily	2.0.2
com.apple.iokit.IOUSBFamily	3.8.5
com.apple.iokit.IOHIDFamily	1.6.1
com.apple.iokit.IOSMBusFamily	1.1
com.apple.kext.AppleMatch	1.0.0d1
com.apple.security.TMSafetyNet	6
com.apple.driver.DiskImages	281
com.apple.iokit.IOStorageFamily	1.6
com.apple.driver.AppleACPIPlatform	1.3
com.apple.iokit.IOPCIFamily	2.6
com.apple.iokit.IOACPIFamily	1.3.0
System Profile:
Model: MacPro4,1, BootROM MP41.0081.B04, 4 processors, Quad-Core Intel Xeon, 2.66 GHz, 8 GB, SMC 1.39f5
Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
Memory Module: global_name
Network Service: Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 4870, Display, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: WDC WD6400AAKS-41H2B0, 596,17 GB
Serial ATA Device: ST31000333AS, 931,51 GB
USB Device: External HDD, 0x1058  (Western Digital Technologies, Inc.), 0x1001, 0xfd300000
USB Device: G11 Keyboard, 0x046d  (Logitech Inc.), 0xc223, 0x1d100000
USB Device: Razer Copperhead Laser Mouse, 0x1532, 0x0101, 0x1d130000
USB Device: Gaming Keyboard, 0x046d  (Logitech Inc.), 0xc221, 0x1d110000
USB Device: G11 Keyboard, 0x046d  (Logitech Inc.), 0xc225, 0x1d140000
USB Device: iMic USB audio system, 0x077d, 0x07af, 0x3a200000
USB Device: HL-2030 series, 0x04f9  (Brother Industries, Ltd.), 0x0027, 0x1a200000
FireWire Device: built-in_hub, Up to 800 Mb/sec
 
la meilleure manière de tester la ram est de tout retirer et de tester barrette par barrette

cela dit, un truc m'interpelle:


Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelCPUPowerManagement(96.0.0)
 
J'ai trouvé la solution apparemment :)

C'était bien un soucis de mémoire, et comme j'avais DIMM1 dans le log, je suis allé faire un tour dans "Informations Système", et j'ai repéré que la DIMM1 était la première. Du coup, je l'ai enlevée, et j'ai mis la 4è à la place. Plus de soucis depuis.

Merci pour ton temps Arlequin.
 
J'ai trouvé la solution apparemment :)

C'était bien un soucis de mémoire, et comme j'avais DIMM1 dans le log, je suis allé faire un tour dans "Informations Système", et j'ai repéré que la DIMM1 était la première. Du coup, je l'ai enlevée, et j'ai mis la 4è à la place. Plus de soucis depuis.

Merci pour ton temps Arlequin.

tu as donc testé comme suggéré plus haut, parfait

Cela dit, si garantie, attends pas que les autres lachent ;) >>sav