A noter que j'utilisais pack office 2004 il y a quelques années et que lorsque je veux créer mon identité office, il me remet des infos que j'avais mis à l'époque...
Voici ce que le message dit :
"Microsoft Office Setup Assistant a detecté un problème et doit être fermé. Veuillez nous escuser de ce désagrément."
Voici le rapport d'erreur:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-04-28 17:26:08 +0200
Application Name: Microsoft Office Setup Assistant
Application Bundle ID: com.microsoft.setupassistant
Application Signature: MosA
Application Version: 12.2.0.090605
Crashed Module Name: EntourageLegacy
Crashed Module Version: unknown
Crashed Module Offset: 0x000e9cf3
Blame Module Name: EntourageLegacy
Blame Module Version: unknown
Blame Module Offset: 0x000e9cf3
Application LCID: 1036
Extra app info: Reg=English Loc=0x040c
Thread 0 crashed:
# 1 0x015accf3 in _SAM_SetMeContactField + 0x0000005F (EntourageLegacy + 0x000e9cf3)
# 2 0x16ec99ba in _validateStringIsASCII + 0x000007F0 (UserInfo + 0x000039ba)
# 3 0x00010aab in _ImageFromBundlePath + 0x00002CDB (MicrosoftWizard + 0x00003aab)
# 4 0x00010bd4 in _ImageFromBundlePath + 0x00002E04 (MicrosoftWizard + 0x00003bd4)
# 5 0x933747cc in -[NSApplication sendAction:to:from:] + 0x0000006B (AppKit + 0x001047cc)
# 6 0x93374725 in -[NSControl sendAction:to:] + 0x00000065 (AppKit + 0x00104725)
# 7 0x933768d1 in -[NSCell _sendActionFrom:] + 0x000000A8 (AppKit + 0x001068d1)
# 8 0x933890b1 in -[NSCell trackMouse:inRect
fView:untilMouseUp:] + 0x000004F7 (AppKit + 0x001190b1)
# 9 0x933a6c99 in -[NSButtonCell trackMouse:inRect
fView:untilMouseUp:] + 0x00000350 (AppKit + 0x00136c99)
# 10 0x933a6549 in -[NSControl mouseDown:] + 0x000002F5 (AppKit + 0x00136549)
# 11 0x93363df3 in -[NSWindow sendEvent:] + 0x0000149F (AppKit + 0x000f3df3)
# 12 0x93355d8c in -[NSApplication sendEvent:] + 0x0000139F (AppKit + 0x000e5d8c)
# 13 0x932808e7 in -[NSApplication run] + 0x00000223 (AppKit + 0x000108e7)
# 14 0x93274820 in _NSApplicationMain + 0x0000023D (AppKit + 0x00004820)
# 15 0x00002a6a in __mh_execute_header + 0x00001A6A (Microsoft Office Setup Assistant + 0x00001a6a)
# 16 0x00002991 in __mh_execute_header + 0x00001991 (Microsoft Office Setup Assistant + 0x00001991)
X86 Thread State:
eax: 0x00000000 ebx: 0x015acca2 ecx: 0x90ca2beb edx:0x00000000
edi: 0xa0a570a0 esi: 0xbffff3d8 ebp: 0xbffff2b8 esp:0xbffff270
ss: 0x0000001f eip: 0x015accf3 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010286
Thread 1:
# 1 0x900376a7 in _mach_wait_until + 0x00000007 (libSystem.B.dylib + 0x000376a7)
# 2 0x90037329 in _sleep + 0x00000079 (libSystem.B.dylib + 0x00037329)
# 3 0x000a2d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x000a23e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x000a246c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x000a2f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9003736e ecx: 0x76733249 edx:0x000007bf
edi: 0x000007bf esi: 0x5cf941f7 ebp: 0xb009da78 esp:0xb009d9ec
ss: 0x0000001f eip: 0x900376a7 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000202
Thread 2:
# 1 0x90024407 in _semaphore_wait_signal_trap + 0x00000007 (libSystem.B.dylib + 0x00024407)
# 2 0x92851c60 in -[NSConditionLock lockWhenCondition:] + 0x00000027 (Foundation + 0x00073c60)
# 3 0x9335dcb4 in -[NSUIHeartBeat _heartBeatThread:] + 0x00000179 (AppKit + 0x000edcb4)
# 4 0x927fbcfc in _forkThreadForFunction + 0x0000007B (Foundation + 0x0001dcfc)
# 5 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffdb ebx: 0x90028262 ecx: 0x1719a87c edx:0x1719a878
edi: 0x00000000 esi: 0x1719a8a4 ebp: 0xb011ee08 esp:0xb011edcc
ss: 0x0000001f eip: 0x90024407 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000202
Loaded modules:
0: Microsoft Office Setup Assistant (12.2.0.090605 Reg=English Loc=0x040c): /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/MacOS/Microsoft Office Setup Assistant
1: MicrosoftWizard: /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/MacOS/../Frameworks/MicrosoftWizard.framework/Versions/12/MicrosoftWizard
2: PowerPlantCore: /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
3: merp: /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
4: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
5: PowerPlant: /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
6: EntourageCore: /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/12/EntourageCore
7: EntourageLegacy: /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageLegacy
8: Netlib: /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
9: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
10: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
11: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
12: SLT (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/PlugIns/SLT.bundle/Contents/MacOS/SLT
13: ProductKey (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/PlugIns/ProductKey.bundle/Contents/MacOS/ProductKey
14: UserInfo (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/PlugIns/UserInfo.bundle/Contents/MacOS/UserInfo
15: CEIP (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/PlugIns/CEIP.bundle/Contents/MacOS/CEIP
16: GetStarted (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Microsoft Office Setup Assistant.app/Contents/PlugIns/GetStarted.bundle/Contents/MacOS/GetStarted
17: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
18: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
19: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
20: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
21: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
22: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
23: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
24: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
25: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
26: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
27: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
28: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
29: libauto.dylib: /usr/lib/libauto.dylib
30: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
31: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
32: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
33: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
34: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
35: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
36: libz.1.dylib: /usr/lib/libz.1.dylib
37: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
38: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
39: libbsm.dylib: /usr/lib/libbsm.dylib
40: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
41: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
42: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
43: AE: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
44: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
45: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
46: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
47: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
48: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
49: FindByContent: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
50: LaunchServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
51: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
52: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
53: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
54: libcups.2.dylib: /usr/lib/libcups.2.dylib
55: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
56: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
57: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
58: libRaw.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
59: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
60: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
61: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
62: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
63: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
64: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
65: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
66: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
67: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
68: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
69: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
70: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
71: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
72: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
73: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
74: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
75: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
76: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
77: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
78: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
79: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
80: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
81: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
82: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
83: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
84: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
85: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
86: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
87: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
88: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
89: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
90: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
91: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
92: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
93: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
94: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
95: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
96: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
97: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
98: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
99: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
100: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
101: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
102: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
103: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
104: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
105: AddressBook: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
106: DSObjCWrappers: /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
107: LDAP: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
108: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
109: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
110: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
111: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
112: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
113: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
Operating System Information
Operating System: Mac OS X 10.4.11 (Build 8S2167)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 6879113A-54AC-4F2A-BC9C-0B37D4391282
Time from launch: 0 hours, 0 minutes, 53 seconds
Total errors on this client: 25
---------- Nouveau message ajouté à 17h41 ---------- Le message précédent a été envoyé à 17h28 ----------
Je vous assure que c'est pas une mise à l'épreuve gratuite, de ma part !
Je comprend pas du tout d'ou ce problème survient...de plus comme il est quasi impossible de contacter le service technique de microsoft, je m'en remet à des chevronnés !